Healthcare

The healthcare industry is booming. With this growth, comes complex risk—along with a lucrative opportunity for agents to win more healthcare business. That’s why you should partner with The Hanover for specialized coverage and tailored risk management solutions that grow and evolve right alongside your healthcare client’s business.

Hanover Healthcare helps protect a wide range of organizations and facilities from risks such as professional errors and omissions, employee-on-client abuse, theft of client's property and more. Our appetite for healthcare varies by state, size of risk and line of business. Please contact your local underwriter to discuss specific opportunities. The appetite below outlines examples of the various healthcare operations we target.
 

Durable medical equipment

  • Diagnostic equipment
  • Life support equipment
  • Medical equipment and distribution
  • Medical supplies
  • Orthotic and prosthetic products and services

     

Eldercare

  • Assisted living facilities
  • Continuing care facilities
  • Independent living communities
  • Memory care and Alzheimer's
  • Skilled nursing facilities
     

Not available in: AK, AL, AR, AZ, CA, FL, HI, IL, KS, KY, LA, MO, MS, NJ, NM, NV, OK, TN, WV

Healthcare facilities

  • Ambulatory surgery centers
  • Behavioral health centers
  • Community health centers
  • Convenience care clinics
  • Dialysis centers
  • Hospice homes
  • Imaging centers
  • Medical laboratories
  • Oncology
  • Physical, occupational and speech therapy
  • Student health centers
  • Urgent care clinics
     

 

Home healthcare

  • Companion care
  • Dialysis therapy
  • Home infusion therapy
  • Hospice care
  • Minor medical care
  • Physical, occupational and speech therapy
  • Skilled nursing care
  • Wound care

 

Pharmacies

  • Closed pharmacies
  • Retail pharmacies
  • Veterinary pharmacies


 


 

 

Not in appetite

  • Batch compounding
  • Handicap vehicle modification
  • Healthcare staffing
  • Hospitals
  • National pharmacy chains
  • Nurse registries
  • Primary psych facilities
  • Section 8
  • Wholesale pharmacies
     

 

Additional capabilities

Durable medical equipment companies focused on developing products, technologies, and services to support life sciences can find solutions through our Hanover Life Sciences Advantage offering, including organizations involved in:

  • Contract research
  • Digital health, including telemedicine and healthcare information technology
  • Medical device manufacturing and distribution
  • Pharmaceuticals

 

With our coordinated insurance solution, we’re able to offer broader, more cohesive protection for allied healthcare organizations. This helps reduce coverage gaps and provides a more seamless insurance experience.
 

Core coverage includes:

Property

  • Property broadening endorsements that add or enhance more than 65 coverages
  • Medical facilities property broadening endorsement that adds or enhances 9 coverages

Medical care property broadening endorsement 411-1012

Coverage Limits

Automated external defibrillators

$5,000

Business income — per diem option

$400/day for each physician
$100/day for each nurse
OR
$1,200/day for 15 days

Emergency evacuation expense

$25,000

Medical hazardous waste and radioactive cleanup

$30,000

Medical tools and equipment

$15,000

Money and securities of patients and residents
— per occurrence 
— per policy period

 

$5,000
$250,000

Personal effects of patients and residents

$25,000

General liability

  • Products and completed operations
  • Client property liability coverage
  • Physical abuse, sexual conduct and sexual molestation
  • Suite of general liability broadening endorsements that add or enhance more than 25 coverages

CGL enhancement endorsement – healthcare 421-2919

Coverage Limits

Additional insured — broad form vendors

Included

Extended property damage

Included

Innocent party defense coverage for employees

$25,000

Medical director as insured

Included

Mobile equipment redefined

Included

Personal injury — abuse of process

Included

Property damage legal liability
– Broad form
– Fire, lightning, explosion, smoke and leakage from fire protection systems damage limit

$1,000,000

Extended property damage for home health care
– Home health care property damage aggregate limit
– Home health care property damage each occurrence limit
– Home health care property damage deductible


$50,000

$25,000

$500

Public relations expenses coverage
– Public relations expenses each incident limit
– Public relations expenses aggregate limit

$10,000

$10,000

Theft of clients' property
– Clients' property aggregate limit
– Clients' property each occurrence limit

$50,000
$25,000

 

Professional liability

  • Claims made and occurrence options
  • Broad definition of covered healthcare services automatically includes administrative services, proctoring services, vicarious liability and good Samaritan services

Additional coverage

 

Specialized coverage options:

    All coverage for durable medical equipment, home healthcare and pharmacies is offered on an admitted basis. Professional liability, commercial general liability and commercial umbrella coverage for healthcare facilities is offered on a non-admitted basis through Hanover Specialty Insurance Brokers (HSIB), our in-house excess and surplus brokerage.

     

    Eldercare

    Our strategy is to partner with a limited number of agents that have deep expertise in this industry aligned with a flexible solution that can be customized to meet the needs of eldercare organizations. Our broad multi-line offering for the eldercare industry includes core coverages and industry specific coverage enhancements.

     

    Core coverage includes:

    Professional liability

    • Comprehensive professional and general liability policy offered on Hanover surplus lines paper
    • Broad professional liability form that includes coverage for administrative services, medical director, residents' rights, proctoring services and vicarious liability

    General liability

    • Affirmative coverage grant for physical abuse, sexual misconduct, and sexual molestation coverage included within general liability

    Additional coverage

     

    Specialized coverage options:

    • Administrative defense coverage
    • Employee benefits liability coverage
    • Fidelity and crime coverage
    • Innocent party defense coverage
    • Religious counseling professional coverage
    • Surety bonds including patient trust fund bonds and Medicare/DMEPOS bonds

     

    Professional liability, commercial general liability and commercial umbrella coverage for eldercare is offered on a non-admitted basis through Hanover Specialty Insurance Brokers (HSIB), our in-house excess and surplus brokerage.

    To meet the needs of the diverse healthcare market, Hanover Healthcare Advantage provides core coverage and specialized coverage to protect against the unique risks faced by a wide range of healthcare organizations. Unlock the Hanover advantage.
     

     

    Risk management services

    Healthcare organizations can access to a wide range of risk management tools and information, including safety topics, discounts to valuable third-party services, and much more.

    Learn more

     

    Competitive products

    Our innovative and comprehensive product suite provides options designed to fit current and future needs, including:

    • Account-focused solutions
    • Expertise in allied healthcare and eldercare organizations
    • Industry-specific broadening endorsements

     

    Dedicated claims team

    Our claims teams have years of industry expertise and experience handling the unique types of claims healthcare organizations can face. We employ experts in the fields of water mitigation, subrogation, risk transfer, litigation management, nurse and legal analysis, accounting, and SIU.

     

     

    Significant experience

    We have expert, local underwriting resources with national product claims and loss control services, all supported by regional experts.

     

    Risk Solutions partnership

    We partner with companies to provide background checks and employment screening, driver monitoring and active shooter training.

    Learn more

     

    Trusted partner

    We offer the support and financial strength of an "A"-rated leading insurance carrier.

     

    Appetite

    Hanover Healthcare helps protect a wide range of organizations and facilities from risks such as professional errors and omissions, employee-on-client abuse, theft of client's property and more. Our appetite for healthcare varies by state, size of risk and line of business. Please contact your local underwriter to discuss specific opportunities. The appetite below outlines examples of the various healthcare operations we target.
     

    Durable medical equipment

    • Diagnostic equipment
    • Life support equipment
    • Medical equipment and distribution
    • Medical supplies
    • Orthotic and prosthetic products and services

       

    Eldercare

    • Assisted living facilities
    • Continuing care facilities
    • Independent living communities
    • Memory care and Alzheimer's
    • Skilled nursing facilities
       

    Not available in: AK, AL, AR, AZ, CA, FL, HI, IL, KS, KY, LA, MO, MS, NJ, NM, NV, OK, TN, WV

    Healthcare facilities

    • Ambulatory surgery centers
    • Behavioral health centers
    • Community health centers
    • Convenience care clinics
    • Dialysis centers
    • Hospice homes
    • Imaging centers
    • Medical laboratories
    • Oncology
    • Physical, occupational and speech therapy
    • Student health centers
    • Urgent care clinics
       

     

    Home healthcare

    • Companion care
    • Dialysis therapy
    • Home infusion therapy
    • Hospice care
    • Minor medical care
    • Physical, occupational and speech therapy
    • Skilled nursing care
    • Wound care

     

    Pharmacies

    • Closed pharmacies
    • Retail pharmacies
    • Veterinary pharmacies


     


     

     

    Not in appetite

    • Batch compounding
    • Handicap vehicle modification
    • Healthcare staffing
    • Hospitals
    • National pharmacy chains
    • Nurse registries
    • Primary psych facilities
    • Section 8
    • Wholesale pharmacies
       

     

    Additional capabilities

    Durable medical equipment companies focused on developing products, technologies, and services to support life sciences can find solutions through our Hanover Life Sciences Advantage offering, including organizations involved in:

    • Contract research
    • Digital health, including telemedicine and healthcare information technology
    • Medical device manufacturing and distribution
    • Pharmaceuticals

     

    Industry resources

     

    Let's start a conversation today

    Contact a member of our team to learn more about our coverage and services, and how we can help you tailor a solution for you and your clients.

    Aaron Brown
    Regional Distribution Director
    AZ, CA, ID, MT, NM, NV, OR, UT, WA, WY
    949-202-8559
    cabrown@hanover.com

    Adam Bennett
    Regional Distribution Director
    IA, IL, MN, ND, NE, SD, WI
    952-484-8907
    abennett@hanover.com

    Matt Cohen
    Regional Distribution Director
    AR, CO, KS, LA, MO, NM, OK, TX
    303-819-7926
    mcohen@hanover.com

    Neil Madison
    Regional Distribution Director
    DC, DE, MD, NJ, PA, VA, WV
    667-314-2254
    nmadison@hanover.com

    Margaret Teta
    Regional Distribution Director
    CT, MA, ME, NH, NY, RI, VT
    860-597-7967
    mteta@hanover.com

    Shannon Juedeman
    Regional Distribution Director
    AL, FL, GA, MS, NC, SC, TN
    678-230-2514
    sjuedeman@hanover.com

    Jon Fritinger
    Regional Distribution Director
    IN, KY, MI, OH
    513-405-9634
    jfritinger@hanover.com