Sales tip video library
The Hanover's sales tips and efficiencies library includes short videos to help you win new customers and retain current customers. Take a look at these resources to help you optimize your approach to sales and how you provide value to your customers.
Seven simple words
Learn a straightforward way to take advantage of inbound customer service requests using seven words.
The magnetic middle
See why you should avoid questions where customers are limited to yes or no, and how to reposition questions to gain curiosity and an answer.
Practice and measuring
Learn how to measure what you could do and what you actually do, based on the asks you make relative to the touchpoints you make.
Selling without projecting
Understand how to sell without making natural assumptions about how customers may or may not be willing to spend when purchasing insurance.
Remarketing when it's right
Learn about how to take advantage of remarketing.
See coaching tips for ways to handle customer objections and avoid fear of rejection.
Find ways to retain your top customers, without neglecting the price sensitive customers.
Understanding your value proposition
Learn how to clearly articulate your unique value to help your customers understand.