Agent Solutions for Commercial Lines
We’re committed to giving you a competitive advantage by delivering products, services and digital solutions that set your agency apart.

What's trending

Explore our newest resources to stay up to date on the latest industry developments, insights and emerging trends that are shaping the insurance landscape.

Solutions for a spectrum of risk

Some clients face simple risks that can be addressed with standard coverage. Others require highly specialized solutions to address their complex risks. We offer a range of tailored coverage for simple to complex exposures on an admitted and non-admitted basis to help you solve for the extremes, and everything in between.

risk size vs risk complexity

Solutions by product

 

 

 

Professional and executive lines

From professional liability and management liability insurance, to cyber and financial lines coverage, our broad portfolio of professional and executive lines products helps ensure your clients have the tailored solutions they need to protect their assets and their reputations.

Learn more about our professional and executive lines products

 

Workers' compensation

Our workers' compensation product offers a combination of coverage and service that will help ensure your customers are well prepared and protected.

Learn more about our workers' compensation offering

 

Solutions by industry

Technology

The Hanover offers expertise and solutions designed specifically for a broad range of small and mid-sized tech organizations in three key industry segments. As part of our commitment to product innovation and delivering agency value, our technology experts continually enhance our suite of technology products to best serve this market.

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 Apps and tools for agents

Find everything you need to quote and issue business, service customers and more. 

The Agency Place (TAP)

TAP is your primary destination for servicing customers, recent quote activity, important updates and alerts, and other agency tools.

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Online quote and issue

Our platforms offer quick quoting, clean quote proposals and fast, convenient policy delivery.

Learn more

TAP Rewards

Participating agents can sign up with a one-time registration and earn rewards automatically when writing eligible new business.

Sign up

Subject to agency approval

Agency programs

Our third-party vendors can help increase your social media engagement, optimize your online presence, efficiently manage customer communications and referrals, and more.

Get started

 

Small business resource center

Explore our broad portfolio of products designed for small businesses.

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Applications

Download or print industry and product-specific applications.

Access applications

Forms

Review a wide range of current commercial lines policy forms in the commercial lines policy forms library.

Go to the library

Marketing materials

Access our full suite of marketing materials and sales tools and co-brand select documents in TAP Marketing.

Take me there

From enhanced self-service options to quicker claims resolution, we continue to invest in tools, systems and solutions that make your customers' insurance experience easier than ever.

My Hanover Policy

Encourage customers to sign up for My Hanover Policy, our self-service portal where they can view their policy, sign up for billing text notifications, access risk management resources, view and update open risk assessment recommendations, file a claim and much more.

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E-billing

We provide many ways for customers to pay their bills, including paperless options such as EFT, one-time online payments and pay over the phone. We also offer mobile text message reminders for billing events.

Find out more

Hanover EZPay

With Hanover EZPay, businesses can pay their workers’ comp premium in real-time as part of their payroll process — by self-reporting payroll at the end of each pay period or linking Hanover EZPay with their payroll company. 

Find out more

Risk management resources

Help educate your customers on risk and assist them in finding ways to reduce their chance of a loss with easy-to-share articles, tips and more. 

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Weather resource center

Customers can use our resources to take action ahead of extreme weather events to help avoid potential losses and business interruptions.

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Claims

Customers have several electronic options to help them through the claim process. From filing a claim online or on My Hanover Policy to virtual claims adjustor site reviews and convenient e-check payment resolutions, customers can resolve their Hanover claims quickly.

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Enhance your clients' protection with our collection of programs that help assess risk management needs and provide education, training, and access to vetted partnerships.

Hanover CyberSecure ProgramTM

Cyber customers have access to free to discounted services from our vetted, industry-leading cybersecurity partners to help them keep an eye on possible threats and protect their business, with vendors specializing in threat detection and data protection to multi-factor authentication and beyond.

Get the details

Hanover i-on Sensor ProgramTM

We have assembled a group of partners who provide sensor-based technology to help mitigate a wide array of risks, including water leaks, temperature control, heavy equipment tracking and more, to help keep businesses and their employees, patrons and property safe.

Learn more

Hanover Work Safe Program

For organizations that keep workplace safety top of mind, the Hanover Work Safe model can help customers take a holistic approach to workplace risk management, offering resources to support safety management, training, risk assessment and more.

Find out more

 

View all risk management resources

Staying up to date on insurance trends is essential to providing the right protection to meet your clients' needs. That's why we're committed to helping your agency succeed by offering valuable reports, video podcasts, articles, tips, and more to help you help your clients and enhance your knowledge.

Need-to-know trends in construction

Take an in-depth look at the latest trends in construction and their marine insurance implications.

Take a look

Cyber Resiliency Report

Read our report to see how you can help your clients address gaps in basic cybersecurity prevention measures vulnerabilities.

Read the report

3 Ways the Brave New World of Clinical Trials Demands More of Insurers

Learn about three evolving risks that come with clinical trials, and how you can help ensure your clients are prepared and protected.

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View the full agent resource library

Insurance will always be a relationship business, but building and maintaining relationships with customers looks different today than it did in the past. In order to continue to offer your clients a high caliber level of service, adding efficiencies into your workflow can help you achieve that goal more effortlessly. See some of the ways we can with you to help streamline your operations, optimize your business and grow your book.

Customer Service Center

Leverage the service center for standard and specialty lines policies to help you retain clients, while freeing up time for new revenue opportunities.

Get the details

Hanover Agency Insight

See how we can deliver a deep and distinct consultative analytical engagement, informed by a multi-year view into your book of business.

Find out more

Specialty consolidations

Discover how FasTrack helps your agency seamlessly consolidate small professional and executive lines policies to more efficiently manage policies and service customers with ease.

Learn more

 

For agents

Find everything you need to quote and issue business, service customers and more. 

The Agency Place (TAP)

TAP is your primary destination for servicing customers, recent quote activity, important updates and alerts, and other agency tools.

Access now

Online quote and issue

Our platforms offer quick quoting, clean quote proposals and fast, convenient policy delivery.

Learn more

TAP Rewards

Participating agents can sign up with a one-time registration and earn rewards automatically when writing eligible new business.

Sign up

Subject to agency approval

Agency programs

Our third-party vendors can help increase your social media engagement, optimize your online presence, efficiently manage customer communications and referrals, and more.

Get started

 

Small business resource center

Explore our broad portfolio of products designed for small businesses.

Access now

Applications

Download or print industry and product-specific applications.

Access applications

Forms

Review a wide range of current commercial lines policy forms in the commercial lines policy forms library.

Go to the library

Marketing materials

Access our full suite of marketing materials and sales tools and co-brand select documents in TAP Marketing.

Take me there

Why The Hanover

From standard solutions to highly tailored offerings for more complex risks, our broad and growing portfolio of specialized Commercial Lines capabilities offers the range of coverage, risk management and claims solutions you need to meet each client's unique needs. 

$3.3B

in small, middle and specialty business, backed by “A” ratings from A.M. Best, S&P and Moody’s

$1.8B

in specialized areas including specialty lines, technology, human services, construction, financial institutions and more

Innovative approach

leveraging the latest risk management and claims technologies to achieve the best outcomes for clients

Continuous investment

to enhance your insurance experience with expanded quote and issue capabilities, e-delivery and more