KANSAS CITY, MO (May 12, 2008) –The Hanover Insurance Group, a leading provider of auto, home and business insurance throughout the region, today announced it is prepared to respond to claims resulting from the tornadoes that tore across Missouri and Oklahoma on Sunday.

“We are very concerned about individuals and businesses that have been impacted by these violent tornadoes,” said Robin A. Nicks, president of The Hanover’s Central Region. “Our staff is standing by, ready to aid our independent agent partners and their customers in the recovery process.”

Claims Reporting Information

The Hanover’s customers can submit claims by calling the company’s toll-free customer service line at (800) 628-0250, 24 hours a day, seven days a week, or contacting their local independent agent. Customers are advised to locate their policies, if possible, before calling the company or their agent, to expedite the claim reporting process.

Local agents can also contact The Hanover’s Kansas City office by calling 913-693-7347.

About The Hanover

The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester; Citizens Insurance Company of America, headquartered in Howell, Mich., and their affiliates. The Hanover offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years. Taken as a group, The Hanover ranks among the top 40 property and casualty insurers in the United States. For more information, please visit www.hanover.com.

Contact Information

Investors:
Sujata Mutalik
E-mail: smutalik@hanover.com
1-508-855-3457

Media Relations:
Amy Lynn Banek
E-mail: abanek@hanover.com
1-508-855-4486