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The Hanover Insurance Group Strengthens Ohio Team

—Bob Cohen named regional vice president, Commercial Lines—

WORCESTER, Mass. (September 22, 2008) – The Hanover Insurance Group, Inc. (NYSE: THG), a leading super regional property and casualty company—with offices at 200 E. Campus View, Blvd. in Columbus, Ohio— today announced it continues to build its presence and profile in the Ohio market with the introduction of Bob Cohen to its local field leadership team, reinforcing the company’s strong commitment to winning independent agents in the Buckeye State.

The Hanover has appointed Bob Cohen as regional vice president, commercial lines, for its Ohio market, with responsibility for coordinating overall commercial lines strategies and activities.

Cohen, who lives in the Dublin area, previously served as commercial lines manager for the The Hanover’s Southeast Michigan market. He joined the company in 2005, coming from Chubb Insurance, where he served as commercial insurance practice leader in the company’s Pittsburgh office. Prior to that, Cohen served as branch underwriting manager at Royal & Sun Alliance Insurance Group, for the company’s Western Pennsylvania market.

The announcement follows The Hanover’s recent appointment of Don Harmeling as regional vice president, personal lines, for the Ohio market. Harmeling joined the company in 2007, coming from Safeco Insurance Company, where he served as sales and distribution manager for the company’s Ohio region.

“Our strong, dedicated field team is one of the important ways we deliver distinctive value to our agent partners and their customers,” said Paul J. Mueller, regional president for The Hanover’s Midwest Region. “With their combined experience and extensive knowledge of the market, Bob and Don are going to take our commitment and presence in the Ohio market to a new level, building deep relationships with the best independent agents in the state and developing exciting new opportunities for us to grow our businesses together.”

In personal lines, The Hanover offers independent agents a “total account” solution which includes the company’s Connections^® suite of insurance products for home and automobile coverage. Now available through Connections are two new endorsements: Ultimate Service and Total Household Rewards, which enable eligible customers to save hundreds of dollars in the event of a loss thanks to enhanced coverage on their automobile and homeowners policies for towing, labor, and rental cars as well as waived deductibles and guaranteed policy renewals.

Similarly, in commercial lines, the company’s Avenues^® portfolio enables its agent partners to deliver a “total solution” for their small- to mid-size business clients, including commercial auto, specialty capabilities in marine and bond, and niche products for schools, the hospitality industry, school districts, religious institutions, health care, real estate, and lawyers liability.

About The Hanover

The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester; Citizens Insurance Company of America, headquartered in Howell, Mich., and their affiliates. The Hanover offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years. Taken as a group, The Hanover ranks among the top 40 property and casualty insurers in the United States.

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