Water and Fire Emergency Services – Countrywide
If you require emergency services as a homeowner, The Hanover has partnered with several reputable national emergency service vendors. These vendors have a network of franchise locations which provide valuable services countrywide.
Available services (24 Hours a day, 365 days a year) include:
| Nationwide network of franchise location | Board-up |
| Water extraction & dehumidification | Mold mitigation |
| Contents cleaning | Storm response |
| Smoke/soot mitigation |
To access these services, simply take the following steps:
- Choose a vendor from the list below
- Call the toll free number
- Identify yourself as a customer of The Hanover or Citizens
- Supply the location of your loss
The vendors below will do the rest!
| Vendor | Phone |
|---|---|
| Paul Davis Restoration | 888-907-5907 |
| IMACC | 877-438-4662 |
| Service Master Clean | 800-737-7663 |
As a reminder, all losses should also be reported to The Hanover Claims Department by either calling 1-800-628-0250 (available 7 days a week / 24 hours a day) or completing the convenient on-line claim form.

