Working hard to become your carrier of choice
The Hanover is proud to be a leading partner with the independent agent channel. We understand you provide the greatest value when it comes to understanding and tailoring options to each customer’s unique needs. Your success is our success. Here are some of the ways we strive to strengthen our partnership.
Help you identify customers likely to move to a direct carrier or another agency, as well as pinpoint your most profitable accounts.
Give you the power to extend the hours of your agency's customer service availability.
Ask your Hanover representative about our Customer Service Center.
Offer the convenience of our self-service customer portal, My Hanover Policy, to save you time.
Enhance our broad portfolio of products to offer your customers a complete insurance solution.
Stay current with a dedicated library of insights, sales tips and resources including thought leadership and research.
Reward you and your colleagues for a job well done.
Offer your Prestige customers an elevated level of care with a dedicated claims number.
Provide industry accelerator on-demand training program for commercial lines industries.
Equip your customers with quicker and easier solutions through paperless delivery options.
Provide tailored, innovative risk management solutions with a team of experts to help minimize risk.
Enhance our approach to claims to provide your customers the best experience.
Committed to your success
Enhanced customer experience
We continually work hard to help your customers get the resources they need, while you get more time to build your book of business.
The Hanover can help you stay current in the industry and help connect you with our team of experts who understand your agency's unique needs.
Broad product portfolio
Our suite of products can help deliver customized options to your customers that combine superior coverage and services.
Additional agent resources
We strive to bring you extra reasons to partner with us through rewards, a suite of free on-demand trainings and more.
Resources that highlight your value
Your new and potential customers have options in the insurance marketplace. Showcase your value by sharing these resources to help them understand how independent agents provide the best combination of value and service.
Independent agent video series
The Hanover is a leading advocate of the independent agent channel, but with customers being inundated with information from direct carriers, they may have questions. That's why we developed this video series you can leverage with your customers to help them understand what we already know - that using independent agents is the best way they can gain peace of mind that they are protected.