fancy hotel room key

Hospitality-hotels

Hospitality is the name of the game for your guests, but when it comes to keeping your hotel, resort or motel running in the black, its risk protection that prevents the list of exposures from turning into a list of expenditures.

At Hanover, we’ve collected the resources to help you address those risks, whether it’s keeping the pool safe or preventing a fire in the kitchen, training personnel in serving alcohol safely or preventing employee injuries.


  • Bed bugs

    How to inspect for bed bugs

    This scourge of hotels and motels, camps and dormitories, is difficult to detect and deal with, and it’s becoming more widespread. But teaching staff how to look for signs of infestation can help get a jump on the problem before patrons begin to complain, and before the cost of dealing with the infestation and the public relations aftermath gets higher and higher.

    Learn more

  • Kids floating in a pool

    Public swimming pools

    Your swimming pool may be among the most attractive amenities of your facility. But it may also be a source of serious liability. Consider all the resources possible to make sure your pool is clean, safe, well maintained and well staffed to prevent the cost of providing a good time from becoming the cost of a claim or a lawsuit.

    Learn more

  • Man serving beer

    Risk management when selling or serving alcohol

    Serving alcohol can be an important source of revenue, but with that profit comes a set of risks worth your vigilance. What are the risks, where can you get staff trained, how can you create a comprehensive policy and what does your insurance cover? This advisory is a beneficial starting point for planning to protect your business and keep the profits up and the claims down.

    Learn more

Resources

Keeping guests and employees safe is a full time job. Hanover Risk Solutions can help you do it.

Risk solutions partners

Hanover has partnered with other expert safety professionals to provide our customers with discounted solutions to costly problems. Risk managers in the hospitality-hotels industry may find these especially helpful:

  • Criminal background checks online as well as employment screening services from Intellicorp
  • The Insurance Institute for Business and Home Safety (IBHS) Disaster Recovery Planning can help you plan for the worst and get your business up and running when catastrophe strikes
  • Testing and inspection of alarm systems and 24/7 monitoring as well as testing and inspection of automatic sprinkler systems with Tyco Simplex Grinnell
Visit Risk Solutions Partners for more information.

Education and training

  • Training those who serve or sell alcoholic beverages is crucial to keeping patrons and staff safe. Hanover has negotiated with Rserving.com to provide discounted alcoholic beverage server training and certification through My Server Training. Sign in to our RS Partners page to consider this valuable—and affordable—service.
  • Find out how to keep your facility’s electrical system up and running – and prevent a slowdown from halting operations with a simple appraisal. View our Electrical Preventive Maintenance online video.
Several of our other Hanover Risk Solutions Partners also provide education videos and safety training. Visit Risk Solutions Partners to register as a policyholder and access information on this discounted—and sometimes free—information.

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