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Our promise to customers

We'll be with you every step of the way, providing the experts, guidance and tools to make things as easy as possible for you and your family or business. Depending on your claim, our claims professionals may offer self-service digital or virtual options, onsite visits and/or a vendor partner. Throughout the claims process, we'll do all that we can to demonstrate that we care and deliver a positive customer experience.




Report a claim

Report your claim to The Hanover.