Let's set you up for success

We're glad you've joined us, and we look forward to all the good things ahead in our partnership with you and your agency.

This page is where you can find information about The Hanover’s products, services and capabilities - designed to help you to win in this dynamic commercial lines market. Plus you will find tools to help you get started to quote and issue business with The Hanover.

 

Our quick start guide for commercial lines agents

 

Bookmark TAP

 

Review our products

 

Sign up for systems training

 

 

See our e-delivery options

 

Register for TAP Rewards

 

Discover what we have on TAP

To help you as your agency begins quoting and issuing business with us, here is a quick overview of our key platforms for transacting business. You can log into each of these systems using your Hanover ID.

The Hanover's logo for TAP - The Agency Place


TAP is your one-stop source for:

  • Servicing customers
  • Recent quote activity - including billing, policy, and claims
  • Important updates and alerts
  • Agency tools and marketing materials
     

Go to TAP

The Hanover's TAP Sales logo for agents

 

  • Turn to TAP Sales to quickly quote and issue small commercial business online
  • Quote proposal with more customization choices, including a summary option that offers a streamlined proposal for your customers
  • Receive declaration pages minutes after issuance
     

Quote now

TAP Sales logo with Amazon logo


With TAP Rewards, participating agents can earn Amazon rewards automatically when writing eligible new business. Sign up now with just a one-time registration to start earning rewards.

Subject to agency approval.
 


 

Sign up now

 

Products

We offer a range of tailored products to help your commercial clients find the coverage they need, all available to quote and issue online.

 


Services

We're committed to giving you an advantage in the commercial lines space by delivering service and digital solutions that help set your agency apart. Our culture of innovation allows us to leverage risk management and claims technologies to achieve the best outcomes for clients. 
 

E-delivery

With secure and versatile policy document management capabilities for agents, and convenience for customers, we make it easy to do commercial business with us.

See all of our e-delivery capabilities

Customer self-service

With My Hanover Policy (MHP) and the Hanover Mobile app, your customers can make payments, file and track a claim, benefit from paperless billing, and more. 

View and share our customer brochure

Hanover Risk Solutions

See how our proactive approach to risk management helps to keep customers’ businesses as safe as possible.

Learn more about Small Business Risk Solutions

Claims

Our highly-trained professionals provide focused expertise to drive the best possible outcome, no matter the size or complexity of the claim.

Read our claims promise


 

Learn our systems

As you start working with The Hanover, you will have the opportunity to sign up for training sessions focused on getting the most out of our quote and issue system, our billing system and much more. 

 

Review our learning opportunities and schedule training

 

See what customers say about us

The Hanover is unwavering in its commitment to providing service excellence for you and the customers you serve. 
 

 

4.5 out of 5

customer experience, as rated on Google


 

9 out of 10

customers with a paid claim say they would likely recommend us to a colleague, family member or friend

 

Ready, set, quote

We hope the information and resources we’ve shared help you feel ready to begin writing new business with The Hanover. Always know that if you have any questions, you can to reach out to our commercial lines help desk at 800-626-6601.

Excited to quote? Turn to TAP Sales, our easy-to-use quote and issue platform featuring an intuitive workflow and a seamless quoting experience.
 

Quote now