Pay your bill My account Log in or create an account for 24/7 easy access to bill pay. Enter customer username Username Enter customer password Password Login Forgot username Forgot password Create an account Report a claim without logging in Are you an agent? Login to TAP One-time payment Make a bill payment using your checking account, debit or credit card, without logging in. Pay my bill Hanover Mobile Use our app to access your account and make bill payments from the palm of your hand. Take me there Phone Make payment over the phone using your checking account, debit or credit card. 800-573-1187 Bill pay resources Get started with My Hanover Policy Get started with My Hanover Policy Save bank account or card information for future use View bill images View payment history, including pending payments Sign up for recurring payments (EFT) Sign up for billing text reminders Sign up for an account Login to my account Save even more paper Save even more paper In addition to eStatements, you can turn off paper bills by logging in to My Hanover Policy. Login to my account Billing questions? Billing questions? Questions about online payments Questions about EFT Chat with our self-service network assistant, Hanna Billing terms and conditions Call our customer support team at 800-922-8427 with billing questions 24/7. Hanover EZPay for workers' compensation customers Hanover EZPay for workers' compensation customers The Hanover's EZPay is an innovative, pay-as-you-go solution for workers’ compensation, where premiums are based on actual payroll figures generated in real time. Sign up today Important information about online payments Important information about online payments Payments made by phone or online by 6 p.m. (ET) are applied the same day. Payments made after 6 p.m. (ET) will be posted the following business day.