Pay your bill
My account
Log in or create an account for 24/7 easy access to bill pay.
Where permissible, payments made by credit card will incur a credit card fee of up to 3%. This fee is charged by our third-party payment processor and is non-refundable. If you do not wish to incur this fee, please choose another payment method.
Bill pay resources
Get started with My Hanover Policy
- Save bank account or card information for future use
- View bill images
- View payment history, including pending payments
- Sign up for recurring payments (EFT)
- Sign up for billing text reminders
Save even more paper
In addition to eStatements, you can turn off paper bills by logging in to My Hanover Policy.
Billing questions?
Questions about online payments
Chat with our self-service network assistant, Hanna
Call our customer support team at 800-922-8427 with billing questions 24/7.
Hanover EZPay for workers' compensation customers
The Hanover's EZPay is an innovative, pay-as-you-go solution for workers’ compensation, where premiums are based on actual payroll figures generated in real time.
Important information about online payments
- Payments made by phone or online by 6 p.m. (ET) are applied the same day.
- Payments made after 6 p.m. (ET) will be posted the following business day.
- Where permissible, payments made by credit card will incur a credit card fee of up to 3%. This fee is charged by our third-party payment processor and is non-refundable. If you do not wish to incur this fee, please choose another payment method.