Whatever you're looking to do, however you're looking to grow — get AHEAD with The Hanover.
Personal lines agency education
Whether you're aiming to enhance your insurance knowledge, elevate your sales and service skills or stay current on insurance trends, The Hanover offers a variety of educational opportunities to meet your needs.
Wherever your agency is headed, we're with you, every step.
The Hanover Personal Lines Mastery Program
The Hanover Personal Lines Mastery Program is a series of short, on-demand courses built to help you advise customers with confidence - from coverage highlights and sales tips to underwriting and risk prevention.
New courses will be released throughout the year, so check back often.
Available now:
Navigating recreational lines coverage
The latest course in our Personal Lines Mastery Program shows how recreational vehicle coverage can help boost retention and increase account value. You will also see how The Hanover’s coverage stands out against well-known carriers, ways you can uncover opportunities and the benefits of making recreational lines part of a total account solution.
On-demand webinars
Recreational lines: Your key to winning the total account
Recreational vehicle coverage plays an important role in boosting retention and account value. in this panel discussion, you'll learn what makes our coverage stand out against well-known carriers, and how we can best support your total account approach.
Essential coverage, essential conversations
Hanover product, claims, and sales experts discuss today’s coverage essentials—umbrella, valuables, and cyber coverage. You’ll receive practical strategies, talk tracks and real-world insights to help position key coverage with clarity and confidence.
Agent Talk: Coverage beyond the basics
Learn tips and talking points to help you educate your customers on the importance of umbrella, cyber and valuable items coverage. You'll also learn how to promote the value and convenience of having a single carrier for motorcycle, boat and recreational vehicle coverage.
Agent Talk: Turning awareness into action
Experts in home safety, water damage mitigation and more discuss the hurdles homeowners face as they prioritize home safety. Learn about recent property risk trends, and the important role you play in getting homeowners to proactively maintain their homes.
Systems training
Take a deep dive into transacting business with The Hanover. Topics include:
- Platinum home and auto
- Motorcycle
- Watercraft
- Comparative rater systems
- Replacement cost estimator (RCE)
- High-value home RCE
Sales and consultation tips
It was well done, well thought out, and the examples were really helpful. Thank you!"
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