No

Hanover Mobile

Manage your Hanover or Citizens account from the palm of your hand. Just sign in with your My Hanover Policy account, or create a new account directly within the app.

With Hanover Mobile, you'll have access to:

Policy information

  • View your policy number, policy period, deductible, and more
  • See your full policy, so you know your coverage
  • View your auto ID card (excluding MA and NY)

Roadside and accident support

  • Quickly call roadside assistance and view the services provided
  • View step-by-step instructions in the event of an accident

Claims

  • File a claim directly from Hanover Mobile
  • Track your claim in real time
  • File glass claims and schedule service directly with Safelite
  • View all of your recent claims information

Contact information

  • Get in touch with your insurance agent by phone or email
  • Contact our claim service team 24/7

Self-service account management

  • Use your fingerprint to automatically log into your account with Touch ID
  • Pay your bill
  • Update your profile and contact info
  • Enroll in or change your paperless settings

Text notifications

Claims one-way text notifications

  • Opt-in and get real-time notifications on claims updates
  • Get peace of mind knowing that your claim is progressing

Billing text notifications

  • Opt-in to receive a text to your phone when a payment is due
  • Access documents easily from your phone
  • Enjoy less clutter and no mail delays when you enroll in text notifications
Yes

Download the app

Hanover Mobile Screenshot

 

Download on the App Store

 

 

 

 

 

 

 

 

Get it on Google Play

 

 

 

 

 

 

 

 

Hanover Mobile

Manage your Hanover or Citizens account from the palm of your hand. Just sign in with your My Hanover Policy account, or create a new account directly within the app.

With Hanover Mobile, you'll have access to:

Policy information

  • View your policy number, policy period, deductible, and more
  • See your full policy, so you know your coverage
  • View your auto ID card (excluding MA and NY)

Roadside and accident support

  • Quickly call roadside assistance and view the services provided
  • View step-by-step instructions in the event of an accident

Claims

  • File a claim directly from Hanover Mobile
  • Track your claim in real time
  • File glass claims and schedule service directly with Safelite
  • View all of your recent claims information

Contact information

  • Get in touch with your insurance agent by phone or email
  • Contact our claim service team 24/7

Self-service account management

  • Use your fingerprint to automatically log into your account with Touch ID
  • Pay your bill
  • Update your profile and contact info
  • Enroll in or change your paperless settings

Text notifications

Claims one-way text notifications

  • Opt-in and get real-time notifications on claims updates
  • Get peace of mind knowing that your claim is progressing

Billing text notifications

  • Opt-in to receive a text to your phone when a payment is due
  • Access documents easily from your phone
  • Enjoy less clutter and no mail delays when you enroll in text notifications