Billing improvements make payments easier
Our payment platform provides agents and customers with more convenience and choices to make and manage Hanover payments. Agents can make payments on behalf of their customers via TAP. And both personal and commercial lines customers can enjoy access to expanded EFT capabilities, Discover credit card payment, and up-to-date reports and email alerts. These enhancements are part of our ongoing efforts to provide reliable service excellence and continually improve The Hanover customer experience.