Billing

MyHanoverPolicy

Log in to MyHanoverPolicy for 24/7 easy access to bill pay, claims, and policy information.

Pay Your Bill Now¹

Pay Online

One-time payment options include Visa, MasterCard, debit card or checking account.

Pay by Phone: 800-573-1187

Using our interactive voice response system, make a payment 24 hours a day with your Visa, MasterCard, debit card or checking account.

Payments made by phone or online by 3:30 pm (EST) are applied the same day. Payments made after 3:30 pm (EST) will be posted the following business day.

Customer Service: 800-922-8427

Call us with billing questions 24/7.

Online Payment Technical Support: 800-233-6998

Monday–Friday, 8 am–5 pm EST

Set Up Automatic Payments (EFT)

Never miss a payment! Sign up for automatic monthly payments (EFT) deducted from your bank account each month.

  • Choose any day between 1st and 28th of the month
  • No monthly installment fees

Set Up E-bill (CheckFree) for Business Insurance Customers

CheckFree is a free and secure service which allows you to view and pay your bills online with a checking account. Online bill payment saves time and allows you to manage your bills on a month-to-month basis.

  • You can control when your payment is made or enroll in convenient auto-pay
  • Receive email notification when your bill is available for viewing
  • Quick access to view 13 months of bills


¹Service provided through Bill Matrix. The maximum payment amount is $10,000 per transaction.