The Hanover

Professional Development Series

Helping You Help Others

At The Hanover we are committed to providing world class distinctive services to support our customers that care for others. To that end, we have created this professional development site where you will find e-learning courses that look at common risks you may encounter when working with children, disabled persons, and elders.

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Applicant Screening

Assists any employee involved in screening and hiring employees and volunteers working with vulnerable persons in building a thorough employee screening process that evaluates each candidate’s ability to keep clients safe.

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Child Protection Part I: Child Abuse and Neglect

Helps participants learn the basics of child abuse prevention: how to recognize child abuse and neglect and all its forms, identify the potential effects on the children they care for, and understand the scope of this tragedy.

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Mandated Reporter Responsibilities

Assists employees and volunteers in recognizing their mandated reporter responsibilities and outlines the penalties and protection for workers who are in contact with those who are abused or neglected, and the stressors they face.

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Bullying Prevention

Supports adults working with children in their efforts to prevent bullying by describing bullying and its impacts and consequences and identifying effective methods of responding to and preventing bullying.

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Child Protection Part II: Prevention and Response Strategies

Aids participants in building a child abuse prevention strategy and helps employees and employers to identify their responsibilities, construct safe environments, and respond to allegations.

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Preventing Abuse of Elders

Gives participants the tools they need to recognize the signs of elder abuse as well as understand the scope of abuse in elder populations, and help those in charge begin to develop plans to address abuse and neglect when they’re discovered.

No matter what business you’re in,

The Hanover can help you manage your exposure to loss and claims from abuse or neglect, as well as other important exposures.

Use the links below to learn more about how to keep those in your industry safe:


Human Services

Educational Institutions

Religious Institutions

Sports & Fitness

Risk Solutions Portal