Hanover Risk Solutions partners with select vendors to offer policyholders access to valuable services to help mitigate risks.
Fraud recovery services for your business
In today’s digital landscape, false pretense fraud and social engineering are growing threats to businesses of all sizes. When funds are misdirected or stolen, time is critical—and recovery can feel out of reach.
As part of the Hanover CyberSecure Program, The Hanover partners with CertifID, a leading provider of Fraud Recovery Services (FRS), to support you in the aftermath of a fraud event when you need to act fast to get your money back. CertifID’s FRS team is partnered with the United States Secret Service to help victims of fraud recover stolen funds quickly and securely.
Valuable services for Hanover policyholders
Each recovery is dependent on when the wire was sent and when CertifID is asked to help in recovery. If you’ve been tricked into sending money to the wrong place, CertifID Fraud Recovery Services (FRS) can help you navigate the complex process with:
- Immediate access to a crisis hotline with a single point of contact
- Partnership with federal law enforcement to expedite the freezing and tracking of funds
- Engagement with financial institutions to get you more visibility into your recovery
The most important aspect of trying to recover money is speed, and the first 24 hours are critical. CertifID makes it easy for Hanover Cyber Advantage Pro and Fidelity and Crime policyholders to conveniently report a theft online as soon as possible. Once reported, the CertifID FRS team will assess the case and determine recovery options before contacting you to discuss the incident and their ability to provide support.
Already a Hanover policyholder?
Visit CertifID to learn more about how you can increase your chance of recovering stolen funds.
Become a Hanover policyholder
Hanover customers enjoy access to our Risk Solutions Partner Services, as well as our comprehensive safety information. Contact your Hanover agent to learn more.
The entities mentioned in this material are not members of The Hanover Insurance Group, Inc.
This material is provided for informational purposes only and does not provide any coverage or guarantee loss prevention. The examples in this material are provided as hypothetical and for illustration purposes only. The Hanover Insurance Company and its affiliates and subsidiaries (“The Hanover”) specifically disclaim any warranty or representation that acceptance of any recommendations contained herein will make any premises, or operation safe or in compliance with any law or regulation. By providing this information to you, The Hanover does not assume (and specifically disclaims) any duty, undertaking or responsibility to you. The decision to accept or implement any recommendation(s) or advice contained in this material must be made by you.
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