Water, moisture and temperature sensors
Protect your business with Hanover i-on Sensors
Water-related losses can happen when no one is around to spot them. A leak from a burst pipe, refrigeration failure or other water-using equipment can cause costly property damage, disrupt operations and lead to expensive repairs.
Through the Hanover i-on Sensor Program, Hanover Risk Solutions and Hartford Steam Boiler (HSB) provide a simple, turnkey solution to help detect problems before they become major losses.
Key benefits:
- 24/7 monitoring for leaks, moisture and temperature changes
- Early alerts for conditions that can lead to damage, including freezing temperatures and refrigeration failures
- Cellular connectivity eliminates dependence on Wi-Fi for alerts and monitoring
- Easy installation with no electrician or plumber required
- Mobile app access for real-time alerts and monitoring
- Flexible placement in the areas most vulnerable to water damage
- Cost-effective protection with lower installation and maintenance costs than many alternative systems
Ideal for businesses that rely on water systems, refrigeration or HVAC equipment, HSB sensors help minimize damage, reduce downtime and protect your property and operations.
Sensors in action: see how our customers have benefited
Museum avoids water damage before Christmas
Christmas Eve was quiet at the Museum of Science and Industry until a water sensor went off. The museum's maintenance team received an alert and immediately went out to inspect the building. They discovered water gathering in a museum office. The HVAC system had a broken seal and water began flowing out of it. The sensors worked as intended and helped mitigate any damage.
Leak detection saves priceless art
An educational institution policyholder has an expansive art museum, containing millions of dollars of illustrations housed in its galleries and stored in its vault. When a plumbing fitting came loose in a utility closet, water began to leak. The water sensors detected the leak and immediately alerted museum management. The staff were able to shut off the water quickly and limited the leak to a small area. This prevented the leak from going into the vault and avoided costly damage to the museum collection. The irreplaceable treasures were saved.
See more customer success stories
Have questions about the program?
Contact and support
Hanover IoT sensor program support
Contact for:
- Eligibility inquiries
- Enrollment questions
- Installation status updates
- Requesting additional or replacement equipment
- Enrolling additional locations
HSB sensor support team
Contact for:
- Assistance with installation and managing contacts
- Troubleshooting hardware and software
- High-value save follow-ups
- Equipment returns and technical support
Already a Hanover policyholder?
Complete a water sensor kit request form or contact your Hanover Risk Solutions consultant or independent insurance agent to find out more about this program. If you have any questions, email us.
Become a Hanover policyholder
Hanover customers enjoy access to our Risk Solutions partner services, as well as our comprehensive safety information. Contact your agent to learn more.
The entities mentioned in this material are not members of The Hanover Insurance Group, Inc.
The recommendation(s), advice and contents of this material are provided for informational purposes only and do not purport to address every possible legal obligation, hazard, code violation, loss potential or exception to good practice. The Hanover Insurance Company and its affiliates and subsidiaries (“The Hanover”) specifically disclaim any warranty or representation that acceptance of any recommendations or advice contained herein will make any premises, property or operation safe or in compliance with any law or regulation. Under no circum- stances should this material or your acceptance of any recommendations or advice contained herein be construed as establishing the existence or availability of any insurance coverage with The Hanover. By providing this information to you, The Hanover does not assume (and specifically disclaims) any duty, undertaking or responsibility to you. The decision to accept or implement any recommendation(s) or advice contained in this material must be made by you.
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Water, moisture and temperature sensors
Protect your business with Hanover i-on Sensors
Water-related losses can happen when no one is around to spot them. A leak from a burst pipe, refrigeration failure or other water-using equipment can cause costly property damage, disrupt operations and lead to expensive repairs.
Through the Hanover i-on Sensor Program, Hanover Risk Solutions and Hartford Steam Boiler (HSB) provide a simple, turnkey solution to help detect problems before they become major losses.
Key benefits:
- 24/7 monitoring for leaks, moisture and temperature changes
- Early alerts for conditions that can lead to damage, including freezing temperatures and refrigeration failures
- Cellular connectivity eliminates dependence on Wi-Fi for alerts and monitoring
- Easy installation with no electrician or plumber required
- Mobile app access for real-time alerts and monitoring
- Flexible placement in the areas most vulnerable to water damage
- Cost-effective protection with lower installation and maintenance costs than many alternative systems
Ideal for businesses that rely on water systems, refrigeration or HVAC equipment, HSB sensors help minimize damage, reduce downtime and protect your property and operations.
Sensors in action: see how our customers have benefited
Museum avoids water damage before Christmas
Christmas Eve was quiet at the Museum of Science and Industry until a water sensor went off. The museum's maintenance team received an alert and immediately went out to inspect the building. They discovered water gathering in a museum office. The HVAC system had a broken seal and water began flowing out of it. The sensors worked as intended and helped mitigate any damage.
Leak detection saves priceless art
An educational institution policyholder has an expansive art museum, containing millions of dollars of illustrations housed in its galleries and stored in its vault. When a plumbing fitting came loose in a utility closet, water began to leak. The water sensors detected the leak and immediately alerted museum management. The staff were able to shut off the water quickly and limited the leak to a small area. This prevented the leak from going into the vault and avoided costly damage to the museum collection. The irreplaceable treasures were saved.
See more customer success stories
Have questions about the program?
Contact and support
Hanover IoT sensor program support
Contact for:
- Eligibility inquiries
- Enrollment questions
- Installation status updates
- Requesting additional or replacement equipment
- Enrolling additional locations
HSB sensor support team
Contact for:
- Assistance with installation and managing contacts
- Troubleshooting hardware and software
- High-value save follow-ups
- Equipment returns and technical support
Already a Hanover policyholder?
Complete a water sensor kit request form or contact your Hanover Risk Solutions consultant or independent insurance agent to find out more about this program. If you have any questions, email us.
Become a Hanover policyholder
Hanover customers enjoy access to our Risk Solutions partner services, as well as our comprehensive safety information. Contact your agent to learn more.
The entities mentioned in this material are not members of The Hanover Insurance Group, Inc.
The recommendation(s), advice and contents of this material are provided for informational purposes only and do not purport to address every possible legal obligation, hazard, code violation, loss potential or exception to good practice. The Hanover Insurance Company and its affiliates and subsidiaries (“The Hanover”) specifically disclaim any warranty or representation that acceptance of any recommendations or advice contained herein will make any premises, property or operation safe or in compliance with any law or regulation. Under no circum- stances should this material or your acceptance of any recommendations or advice contained herein be construed as establishing the existence or availability of any insurance coverage with The Hanover. By providing this information to you, The Hanover does not assume (and specifically disclaims) any duty, undertaking or responsibility to you. The decision to accept or implement any recommendation(s) or advice contained in this material must be made by you.