Workers' compensation solutions for you
Get the most out of your workers' comp policy.
Hanover policyholders have access to a wide array of services that help reduce the risk of workplace injury, provide injured workers with the medical treatment they need and get them back to work faster.
With The Hanover, you also have access to programs and expertise to help manage the cost of claims, facilitate the claims process and help get the right outcome for your employees.
Access your policy online
My Hanover Policy enables you to access all your policy information, file a claim and much more - all in one convenient location. You'll also be able to consult with a Risk Solutions expert, access risk partner programs and save time by signing up for paperless billing.
Medical expertise for your employees
24/7 help for injured workers
The Hanover Nurse Triage 24 (NT24) program is automatically included for all Hanover workers' comp policyholders. With NT24, employees who suffer an injury on the job can call a 24/7 nurse triage service for quick, actionable and expert advice from a registered nurse at the time of injury.
700K+ providers/medical equipment assets
Our preferred provider network gives employees access to 700,000+ in-network providers and medical equipment suppliers to help control the cost of claims.
Our Pharmacy Benefit Management program offers pre-negotiated rates through 60,000+ in-network pharmacies nationwide to help manage out-of-pocket expenses. Your employees will get the medication they need for their work-related injuries.
Teams of experts are ready
With your workers' compensation policy from The Hanover, you have an expert team of claims adjusters working for you. They are dedicated to handling workers’ compensation claims with state-specific insight to understand your needs.
In the event of a workplace injury, they'll work to help triage process for claims based on complexity, partnering with you to drive positive outcomes. A major case unit can be assigned for more complex claims.
Medical bill review
We utilize an expert medical bill review program that uses robust claims data coupled with sophisticated technology to review every medical bill accurately and efficiently.
This review enables our team to proactively manage the cost of medical services for work-related injuries.
Return to work
Knowing when an injured employee is ready to return to work can be complex.
At The Hanover, we'll connect you with a team of return-to-work specialists, who will work with you, your staff and medical professionals. They'll help you understand any limitations the injured worker may have and help make the transition back to work smoother.
seen by policyholders on medical bills when they are reviewed by our team.*
72% of employees
return to work within the first 60 days of their claim.*
Risk Solutions resources
Take a proactive approach to risk management with The Hanover's Risk Solutions. Hanover policyholders have access to services and programs to help mitigate risk, including:
Training and discount programs
We offer education and training material, including Worker Safety Advantage which offers on-demand training to help address the most common workplace injury risks.
Risk Solutions partners
Benefit from The Hanover's strategic partnerships with nationally recognized companies that offer free and discounted services focused on keeping workers safe.
Help prevent workplace injuries with an interactive ergonomics toolkit that can help businesses identify risks and plan to help prevent them.
Workers' comp claims kits
Learn how to report an injury through workers' comp. Get state-specific workers' comp forms.
Hanover EZPay is an innovative, pay-as-you-go solution. Setting it up is quick and easy. See our FAQ guide to help you get started.
Workers' comp audit info
Prepare for your annual premium audit with this comprehensive guide to help you know what to expect.
* Stats courtesy Hanover claims