Claims
To report a claim call: 800.628.0250
Claims Services
To report a personal auto or property claim, call our 24-hour hotline:
800.628.0250 or you can report online.
When you experience a loss, the responsive claims service team at
The Hanover is ready to guide you through the claims process, and give you back peace of mind.
| Personal Claims Center | |
|---|---|
 |
Login, or Create an Account for 24/7 easy access to bill pay, claims, and policy information.
Not a customer or don't have an account? Call 800.628.0250 or complete the appropriate web form. |
| Business Claims Center | |
|---|---|
 |
To report a workplace injury or business claim, call our 24-hour hotline: 800.628.0250 or complete the appropriate web form. |
Consider what we have to offer:
- Convenient 24/7 claims reporting through fax, phone or e-filing
- Proactive communication throughout the claims process
- Continuous service improvement driven by feedback surveys
- Access to an extensive network of highly trained auto repair specialists (no pre-approval required)
- Dedicated claims specialists
- 24/7 access to a network of national emergency services (storm response, water extraction, dehumidification, mold mitigation, smoke or soot removal, and more)
- After-Hours Service Program (expedites response to large losses)
