Take a closer look and you'll see. With The Hanover, above and beyond comes standard.
The benefits of being a Hanover policyholder
You’ve worked hard for what you have. We work just as hard to protect it.
As a Hanover customer, you have access to coverage and services that go beyond the basics. You experience a higher level of protection, responsive support and the convenience of having just one account, one bill and one number to call.
See for yourself why customers like you love their Hanover coverage.
Built-in value for home*
Waiver of deductible
What would happen if a tree fell over and did damage to both your home and your car?
With other insurers, you'd have to pay your home and your auto deductible. With The Hanover's waiver of deductible, you'd only have to pay one. It's a major cost saver when you have multiple claims.
Total household rewards
Includes our waiver of deductible coverage plus:
Mortgage extra expense in the event a loss necessitates a replacement of a previous mortgage.
Fire extinguisher recharge or replacement, for when a fire extinguisher is used to fight a fire in a Hanover-covered property. That’s one less cost to worry about in the event of a fire.
A better core package
Platinum includes a lot of coverage not found in many other base policies, including:
Personal property replacement cost coverage, which provides full value for a new item, rather than the cash value of the old item.
Ordinance and law coverage to help you keep your house up to code after a loss.
Our basement had some flooding and water damage that was severe enough for us to file a claim. Michael, our adjuster at the Hanover, did a fantastic job. He truly went above and beyond in customer service. My claim was processed quickly, fairly, and with excellent communication during the entire process.
- Google review
See more details on Platinum home coverage
Built-in value for auto*
Brand name parts
The Hanover can help keep your car on the road longer and maintain value after a claim. With our original manufacturer's equipment parts coverage, you have coverage for brand name parts for repairs, instead of just generic or salvage parts.
The key to convenience
Our vehicle key replacement coverage provides up to $250 for lost, broken or stolen vehicle keys and fobs, with no deductible to pay.
Protecting precious cargo
With our child passenger restraint system replacement coverage, parents can drive with added peace of mind, with up to $300 in coverage, and no deductible, if a car seat in use is damaged in an accident.
They exceeded every expectation that I had. I have unfortunately experienced many auto claims thru the years, and out of five various insurers, The Hanover was head and shoulders more attentive and prompter that any other company I have dealt with.
- wallethub.com review
See more details on Platinum auto coverage
With you, every step - before, during and after the claim
Partners in protection
As a Hanover policyholder, you have access to valuable services that can help you prevent losses and recover from claims. These service providers include experts in:
- Home services
- Home security
- Arborists
- Water damage protection
- Jewelry services
- Car care services
Our claims promise
When you have a claim, we'll provide the expertise, guidance and tools to make things as easy as possible for you and your family or business. Day in and day out, our skilled claims professionals help us deliver on this promise — getting you back to the life you love.
See what they're saying about The Hanover
Read more testimonials from customers like you
* Coverage listed is not automatically included with Connections® policies.
All products are underwritten by The Hanover Insurance Company or one of its insurance company subsidiaries or affiliates (“The Hanover”). Coverage may not be available in all jurisdictions and is subject to the company underwriting guidelines and the issued policy. This material is provided for informational purposes only and does not provide any coverage. Visit our website, hanover.com, for more information about The Hanover.