Errors and omissions liability

• Includes breach of warranty and representation
• Optional unlimited extended reporting period
• Automatic additional insured status for agents, clients and independent contractors when required by contract
• Waiver of transfer of rights of recovery against others 

Cyber and privacy security liability

• Failure to prevent unauthorized access to or unauthorized use, theft, loss, accidental release or publication of “confidential business information” or “personal information”
• Failure to provide authorized user access to “your” “computer system”
• Failure to prevent tampering with code or unintended transmission of a virus
• Failure to comply with any provision in “your” “privacy policy” to protect “personal information” that is subject to “privacy law” or “breach notification law”
• Broad definition of “privacy law”, including foreign privacy protection laws
• Failure to provide notification of unauthorized access to or use of “personal information” as required by “breach notification law” that applies to “you”

Personal injury liability

• Invasion, intrusion or interference with the right of privacy or publicity
• Defamation, libel, slander, product disparagement, tort of mental anguish

Media and content liability

• Coverage for infringement or dilution of title, slogan, trademark, trade name, trade dress, service mark, service name or copyright
• Definition of “content” which includes software code or other forms of expression

Other important features

• “Claim” includes a written request to toll or waive a statute of limitations
• “Damages” includes punitive, multiplied or exemplary where insurable by law based on most favorable jurisdiction
• “Employee” includes past or current “leased worker,” ”temporary worker” and “volunteer worker”
• “Regulatory proceeding” includes civil investigation or proceeding by a government agency or authority seeking information, “fines and penalties” or “consumer redress funds”
• Coverage for loss of use arising from a recall or withdrawal of “your” “product” or “work”
• Coverage for mental anguish resulting from a “cyber and privacy security anomaly,” “media and content anomaly” and “personal injury anomaly”
• No hammer clause
• No exclusion for contractual liability
• No exclusion for delay in delivery
• Automatic additional insured status for agents, clients and independent contractors when required by contract
• Right and duty to defend injunctive relief
• Non-binding arbitration reduces liability retention by 50% or $10,000, whichever is less
• Pre-claim expense - payments for potential “claims” do not apply toward the limit of insurance and retention unless and until the “claim” is made
• Supplementary payments do not erode the limits of insurance.
• Unlimited extended reporting period option

Cyber and privacy security liability policies may add first-party cyber coverage. 

Coverage highlights

• Separate retentions applied to losses resulting from a related “first party incident” and “third party anomaly” will not exceed the largest applicable retention
• Security breach notification and remediation
• Data and systems restoration
• Cyber extortion response costs
• Business income loss and extra expense
• Contingent business income loss and extra expense
• Funds transfer fraud
• Computer fraud
• Telecommunications fraud
• Public relations
• Cyber breach or extortion reward to pay informants who provide information leading to the capture and conviction of a “hacker”

Optional endorsements

We offer several optional endorsements to further tailor or expand key coverages for technology clients including but not limited to:

• Social engineering coverage: protects businesses from financial losses resulting from a cyberattack where malicious actors manipulate individuals into performing actions or divulging confidential information. This can include tricking employees into transferring company funds, revealing sensitive data, or making purchases on behalf of the attacker, all under the false belief that the request is legitimate
• Hardware replacement coverage: often referred to as "bricking coverage," offers coverage for the costs associated with replacing computer hardware that has been rendered unusable due to cyberattacks or other covered incidents.
• Systems deficiency remediation expense: covers select costs associated with identifying, correcting, and mitigating deficiencies or failures in a company's technology systems following a covered event.
• Utility fraud expense: covers the costs associated with fraudulent activities involving utility services. 

In addition to these highlights, we offer payment card expense coverage, reputational harm expense coverage, business income loss and extra expense coverage and contingent business income loss and extra expense coverage. 

Technology Professional and Cyber Advantage customers enjoy access to our risk management services.

eRiskHub

When a breach event occurs, time is of the essence. Having a breach response plan in place and access to the third-party resources you need, can help you efficiently and cost-effectively respond to, and recover from the breach. Our eRiskHub service provides tools and resources to help technology companies understand exposures, establish a response plan and minimize the effects of a breach.

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The Hanover CyberSecure Program^TM

More and more companies conduct business digitally. Protecting their employees, customers and data from cyber criminals is a top priority.

Through the Hanover CyberSecure Program™, we have formed partnerships with industry leaders to help businesses keep an eye on possible threats and protect their business with vendors specializing in threat detection and data protection to multi-factor authentication and beyond.

Explore the program