An elevated experience with Platinum
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Hanover Platinum

The Hanover Platinum Experience is a home and auto insurance package designed to give you a wide range of exceptional coverage protection options, professional and personable claims service, and the convenience of a single account. One bill to pay, one number to call for a claim, one great company standing behind you. 

 

A lifetime of coverage options

We offer many ways for you to customize your insurance bundle. 

Auto

Auto

Our auto insurance offers coverage that can be tailored to suit your individual needs.

Learn more about our auto insurance

Home

Home

We offer home insurance with flexible coverage packages, enabling you to select a package that closely matches your particular lifestyle. Each of these options can be further shaped to meet your needs.

Learn more about our home insurance

Rewards for safe driving

Rewards for safe driving

The Hanover offers Smart Savings discounts when you complete our accident prevention courses. 

Learn more about Smart Savings

Accident forgiveness

Accident forgiveness

Accidents happen and when they do, good drivers shouldn’t have to pay the price. With accident forgiveness, your first surchargeable accident in any 36-month period will be forgiven. That means no surcharge points and no increase in premium as a result of that accident.

Learn more about accident forgiveness

Guaranteed replacement cost

Guaranteed replacement cost

Guaranteed replacement cost coverage insures the full replacement cost to rebuild your home after a total loss with materials and craftsmanship of like kind and quality regardless of rising material and labor costs.

Learn more about guaranteed replacement cost

Water backup

Water backup

Water damage incidents are often not covered by a basic home policy. That's why it's important to make sure you are protected with water backup coverage.

Learn more about water backup

Claims excellence

customer service center

When you have a claim, you can count on The Hanover.  We understand that each claim is unique, and we take pride in offering service that is both personable and professional. Plus, as a Platinum customer you have the option to report a claim 24/7 either by calling 800-799-6977, or electronically via My Hanover Policy.

See what others are saying about our claims expertise.

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A convenient welcome

Every Hanover Platinum customer receives a comprehensive welcome package, with overview materials written in consumer-friendly language. The package includes a keepsake folder, welcome letter, coverage summary sheet, insurance ID cards, claims contact cards, and all necessary policy forms. For those who prefer to receive their policy documents by email, you can sign up for paperless on My Hanover Policy or the Hanover Mobile app.

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