A partnership built on trust
There is no carrier more dedicated to your success than The Hanover. That’s why we design innovative products and capabilities to offer a wide range of coverage options, working with you to craft a one-carrier plan for a wider range of customers than ever before.
Your customers turn to you because they have a lifestyle to protect – the family boat trips, the motorcycle rides, the ring they’ll cherish forever. We are here to help you provide them with the coverage they deserve.
New and trending
2025 Hanover Home Report
Our newest home report can help your customers take important home safety measures and strengthen your role as a trusted adviser.
Your personal lines retention toolkit
Get the latest information, tips and talk tracks to help you turn customer discussions towards value.
A focus on the total account
From Hanover Agency Insight data, we've found that the most successful independent agents focus on account business – by placing all lines of business with high-performing carriers and aligning effective dates. That's why we design our products and capabilities to support writing the total account.
1 in 3
customers in the independent agency channel have a full account and a common effective date for their coverage.
96%
is the rate of agency retention for these customers - significantly outperforming split and monoline accounts.
54%
Agents who focus their business on seven or fewer carriers grow 54% faster than agents who work with more.
10%
more account business and a 5% higher average customer premium result from working with a limited number of high-performing carriers.
Hanover Platinum
Our home and auto package is the foundation for writing the total account for your customers. With Hanover Platinum, customers experience the convenience of one effective date, one bill to pay, and one carrier to call in the event of a claim.
Hanover Prestige
Prestige is our distinctive brand of a la carte personal insurance options for higher-value homes and autos, providing the flexibility to tailor a plan to help exceed the high expectations of this customer base, without paying for unnecessary coverage.
Coverage essentials
Your customers work hard to build and maintain a life they love. We can help you provide essential protection designed to offer them complete peace of mind.
It’s not just their home and cars you are protecting, but everything they value.
Recreational lines
On the road, in the water or off the beaten path, The Hanover offers convenience and coverage options for adventure-seekers and the vehicles they love.
Motorcycle, collector car and off-road vehicle coverage not currently available in all states.
Our most asked-about coverage options
Top auto offerings
TAP - The Agency Place
TAP is your primary destination for servicing customers, recent quote activity, important updates and alerts, and other agency tools.
Agent resource library
We offer valuable resources, helpful tools and a growing library of sales and retention tips to help you win while you keep your customers protected.
TAP Sales
Quickly and easily write new business with our online quote-and-issue platform.
TAP Rewards
Participating agents can sign up with a one-time registration and earn rewards automatically when writing eligible new business.
Subject to agency approval
Meet your Hanover team
The Hanover is dedicated to partnering with you to best position your agency - and your customers - for success.
Hanover Agency Insight
See how we can deliver a deep and distinct consultative analytical engagement, informed by a multi-year view into your book of business.
Agency programs
The Hanover's agency programs offer expertise and tools to help you build your book of business and retain quality customers.
Customer service center
Our CSC is ready to handle your day-to-day, so you can focus on growing your business. Interested in seeing our CSC in action? Sign up for a virtual CSC Live! session.
Agent onboarding
Find the information you need to onboard with The Hanover, and see how The Hanover is committed to becoming your partner of choice for preferred accounts.
Managing accounts
With MPH, customers can enroll in paperless billing, receive policy documents and text notifications, track a claim in real time, manage payments and more.
Home evaluations
We offer eligible customers the opportunity to complete their own home evaluations by submitting select photos and videos of their property via Flyreel.
Pay a bill
The Hanover offers several methods for bill payment, including one-time payments, automatic withdrawal, online or by phone.
The claims process
We give our policyholders peace of mind that we will be there for them when the unfortunate happens, and every step along the way until their lives and businesses are restored.
Partners in protection
For both proactive protection and claims resolution, we partner with high-quality service providers, offering special pricing and benefits to Hanover customers.
Prepare now. Learn now.
Read and share articles and tips to help educate your customers on risk and assist them in finding ways to stay safe and reduce their chance of a loss. Easy to share on social.
Protection through prevention
Steps homeowners take today could reduce the risk of a disruptive insurance claim tomorrow. Hanover experts share the hazards to look for, and next steps homeowners can take.
Water damage prevention
When it comes to water damage, Hanover homeowners have options for avoiding claims and keeping their homes and possessions safe.
Weather resource center
When severe weather is in the forecast, The Hanover is here to help your customers get back on the road and back to their daily lives as quickly as possible.
TAP - The Agency Place
TAP is your primary destination for servicing customers, recent quote activity, important updates and alerts, and other agency tools.
Agent resource library
We offer valuable resources, helpful tools and a growing library of sales and retention tips to help you win while you keep your customers protected.
TAP Sales
Quickly and easily write new business with our online quote-and-issue platform.
TAP Rewards
Participating agents can sign up with a one-time registration and earn rewards automatically when writing eligible new business.
Subject to agency approval
Meet your Hanover team
The Hanover is dedicated to partnering with you to best position your agency - and your customers - for success.
Our basement had some flooding and water damage that was sever enough for us to file a claim. Michael, our adjuster at Hanover, did a fantastic job. He truly went above and beyond in customer service. My claim was processed quickly, fairly, and with excellent communication during the entire process.
Donald S. - Google Review
Proudly supporting independent agents like you
The Hanover is dedicated to partnering with you to best position your agency - and your customers - for success. Take a closer look at some of the ways we strive to strengthen our partnership.