The Hanover Insurance Group

Understanding water backup coverage

Water backup coverage – a must for homeowners

When you think of water seeping into your home, the first thing you think of is probably a flood. But there are many more common causes of water backup, and they can get just as costly.

In fact, on average, water backup claims are the third most costly types of home insurance claims, after fires and liability claims. Additionally, basic home coverage doesn't always cover these types of incidents. For starters, having coverage against flood damage involves purchasing coverage from a federal flood insurance program. But, more common water damage incidents often involve specialized coverage, too.

Water, water everywhere

First, let's talk about water damage itself. This most commonly occurs when a drain, a sewer or a gutter backs up, or a pump fails, forcing water into your home. This could stem from a heavy rain, debris causing a clog, or even root invasion from your yard outside. The resulting water damage from such an occurrence is mostly likely to take place in a basement (roughly two-thirds of water backup events do), so one thing to consider right away is whether or not you have valuables stored there. If so, you have an increased risk of a costly insurance claim, especially if you happen to have a finished basement. In fact, claims involving finished basements are, on average, 65 percent more costly those in unfinished basements.

However, water backup isn't confined just to basements. Considering that your house is surrounded by water circulating through pipes and drains, this damage can occur on any floor. Thus, it's important to have some level of water backup coverage on your home. Your independent agent can help you assess your risks and determine the amount that's right for you.

Call for backup

Because water backup can vary in size and severity, good water backup coverage should be flexible and affordable. The Hanover offers both, with amounts ranging from $5,000 in coverage, all the way up to the replacement cost of your home (depending on which state you live in).

Getting dry

If you do suffer a water backup incident, some simple steps can help minimize the damage.

  1. Remove any standing water as soon as possible. This will help stem any potential structural damage to your home.
  2. Dry anything that has absorbed the water – especially carpets and rugs – to prevent mold growth.
  3. Hire a water mitigation vendor in your area to professionally treat the damage promptly. Your independent insurance agent can help you find someone if needed.

To learn more about water backup coverage, watch this quick video or review our water backup infographic. Then, talk to your independent agent to make sure you have the right level of coverage in place.




All products are underwritten by The Hanover Insurance Company or one of its insurance company subsidiaries or affiliates ("The Hanover"). Coverage may not be available in all jurisdictions and is subject to the company underwriting guidelines and the issued policy. This material is provided for informational purposes only and does not provide any coverage. For more information about The Hanover visit our website at www.hanover.com.

LC 2017-588