Your alarm system is a key protection system for your property. 

In the event that your alarm system fails or requires service that prevents normal operation, you should take additional precautions to safeguard your property.

Alarm system impairment process

• Notify your agent of the alarm system impairment. The agent can contact your underwriter to advise them of the situation.
• Notify the alarm company to immediately request repairs.
• Notify the police department and advise them of the situation. Ask the police for additional patrols and surveillance during this period.
• Engage a security guard to protect your premises when closed.
• Leave additional interior and exterior lights on to improve the ability of police to observe the premises.
• Call your agent when the alarm system is back in service.

Have a plan to implement these procedures in the event your alarm system fails. Having pre-arranged a point of contact with a security agency, knowing the local police contact person and having the contact information for the alarm repair service will make this process less stressful and easier to implement.