For many businesses, water is an essential part of the production process and a vulnerable point when it comes to protecting your business from damage. Leakage from broken pipes or failed distribution systems can cause endless damage to product and property, slow or halt business, and leave behind a stack of bills. Detecting leakage is easy when the facility is going full tilt, but what happens at the end of the day when staff are not present to identify problems as they happen? A leakage detection system is not a luxury, but a necessity.
As part of the Hanover i-on Sensors for Property Program, Risk Solutions has partnered with HSB to leverage the power of technology to help detect leaks and temperature fluctuations easily and alert you before the damage can become catastrophic.
Sensors in action: see how our customers have benefited
Museum avoids water damage before Christmas
Christmas Eve was quiet at the Museum of Science and Industry until a water sensor went off. The museum's maintenance team received an alert and immediately went out to inspect the building. They discovered water gathering in a museum office. The HVAC system had a broken seal and water began flowing out of it. The sensors worked as intended and helped mitigate any damage.
Leak detection saves priceless art
An educational institution policyholder has an expansive art museum, containing millions of dollars of illustrations housed in its galleries and stored in its vault. When a plumbing fitting came loose in a utility closet, water began to leak. The water sensors detected the leak and immediately alerted museum management. The staff were able to shut off the water quickly and limited the leak to a small area. This prevented the leak from going into the vault and avoided costly damage to the museum collection. The irreplaceable treasures were saved.
See more customer success stories
Valuable services for Hanover policyholders
HSB sensors are a turnkey program that provides easy-to-install sensors, powered by the Internet of Things (IoT), in sensitive locations in order to monitor your business for moisture and temperature. IoT sensors can monitor leakage or moisture from many sources: from frozen or burst and leaking pipes; from malfunctioning refrigeration units; from any other equipment that uses water or creates moisture. When equipment vital to your business creates the risk of leakage and subsequent damage, you’ll know it.
The system not only provides an alert directly to you when a leak occurs, but also alerts you to situations that might create leaks, before they happen, such as high or low temperatures or refrigeration failures. This cost-effective program takes advantage of cellular technology to provide the most reliable monitoring 24/7. In comparison to other available programs, IoT sensors are cheaper to install (no electricians or plumber needed), and cheaper to maintain.
IoT sensors are also more reliable than standard Wi-fi dependent systems: if Wi-fi fails, so does your system. IoT sensors leverages the reliability of a cellular technology to supply you with timely information that’s as close as your cell phone. HSB iSensor, a mobile app, provides an added ease of use for busy business owners and staff who will be monitoring the program. Best of all, IoT sensors provide you with the control you value, with the support to ensure that your system monitors your most vulnerable points. Sensors are provided to you to be placed easily where you know they’re needed (with instructions on placement location and method). While IoT sensors offer clear advantages to businesses that depend on water delivery systems for production or maintenance (like restaurants, dental offices, property managers or manufacturers), all businesses can benefit from keeping heating and cooling, restrooms and refrigeration units monitored for leakage.
Already a Hanover policyholder?
Contact your Hanover Risk Solutions consultant or independent insurance agent to find out if you are eligible to access this partner's benefits.
Become a Hanover policyholder
Hanover customers enjoy access to our Risk Solutions Partner Services, as well as our comprehensive safety information. Contact your Hanover agent to learn more.
Find an agent
The entities mentioned in this material are not members of The Hanover Insurance Group, Inc.
The recommendation(s), advice and contents of this material are provided for informational purposes only and do not purport to address every possible legal obligation, hazard, code violation, loss potential or exception to good practice. The Hanover Insurance Company and its affiliates and subsidiaries (“The Hanover”) specifically disclaim any warranty or representation that acceptance of any recommendations or advice contained herein will make any premises, property or operation safe or in compliance with any law or regulation. Under no circum- stances should this material or your acceptance of any recommendations or advice contained herein be construed as establishing the existence or availability of any insurance coverage with The Hanover. By providing this information to you, The Hanover does not assume (and specifically disclaims) any duty, undertaking or responsibility to you. The decision to accept or implement any recommendation(s) or advice contained in this material must be made by you.
171-10066 (12/19) LC 2019-444