Tell Us How We’re Doing

If you recently had a claim resolved with us we want to know how we did!

Access Claims Customer Service Survey

At The Hanover Insurance Group a positive customer experience is our number one priority. If you are insured with us, and recently resolved an auto or property claim with us, you may have received a Claims Customer Service Survey in the mail. If you did we would like to offer you the option of responding to that survey on-line.