Privacy notice at collection for job applicants, employees, directors, officers, and contractors who are California residents
For California residents:
This privacy rights notice is not a contract for employment and does not alter the employment at-will relationship between The Hanover Insurance Group, Inc. (including The Hanover Insurance Company and other subsidiaries and affiliates, “Hanover,” “us,” “our” or “we”) and any employee.
Categories of personal information we collect and purposes for which we use it
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”) to the extent such person is a Hanover job applicant, employee, director, officer, or contractor (these individuals are referred to herein collectively as “personnel”).
We may collect the following categories of personnel’s personal information. Generally, we use personal information of our personnel as permitted or required by law for our internal business purposes and to administer benefits programs. Personnel may review the table below for more details about how we use their personal information.
- Category of personal information – Identifiers
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Examples
Real name, alias, postal address, unique personal identifier, Social Security Number, driver’s license number, passport number or other similar identifiers.
Business or commercial purpose(s) for which used
We use personnel’s personal information for our business operations, including:
- To identify individuals to administer benefits and leave of absence programs and payroll,
- To communicate with personnel,
- To keep track of records related to our relationship with personnel,
- To confirm personnel’s eligibility for driving a company vehicle, or
- To conduct a background check, or to confirm work eligibility.
ExamplesIn addition, through online facilities or services, (e.g., our website) we may collect the following identifiers: Internet Protocol address, online identifiers, email address, username, password and password hint information or account name.
Business or commercial purpose(s) for which used
We use personnel’s personal information for our business operations, including:
- To facilitate personnel’s use of our information systems, or
- For security and maintenance of our information systems.
- Categories of personal information identified in the California Customer Records Statute (Note: some information in this category may overlap with other categories)
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Examples
A name, signature, Social Security Number, address, telephone number, driver's license or state identification card number, insurance policy number, bank account numbers, financial information, education, employment, employment history, medical information, or health insurance information.
Business or commercial purpose(s) for which used
We use this information as described under “identifiers,” above.
- Characteristics of protected classifications under California or federal law
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Examples
Age, ethnicity, citizenship, marital status, medical condition, physical or mental disability, sex, gender, gender identity, veteran or military status and genetic information.
Business or commercial purpose(s) for which used
We use personnel’s personal information for our business operations, including:
- To keep track of personnel’s eligibility to work in the United States,
- For reporting to government agencies or regulators, or
- To provide appropriate services and benefits to all personnel.
- Internet or other electronic network activity information
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Examples
Browsing history, search history, and information regarding personnel’s interaction with an Internet website or application.
Business or commercial purpose(s) for which used
We use personnel’s personal information for our business operations, including:
- To facilitate personnel’s use of our information systems,
- To protect our information systems and other property from harm or damage, or
- To secure our information systems against attacks or misuse.
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Geolocation data
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Examples
Physical location.
Business or commercial purpose(s) for which used
We may use this information to identify personnel’s physical location and/or the physical location of our property in their possession or control, or for security and business continuity purposes.
- Sensory data
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Examples
Audio, electronic, visual, or similar information.
Business or commercial purpose(s) for which used
We may collect this information as the result of personnel’s use of other systems to facilitate the security of our offices and information systems and use it for our internal business operations.
- Professional or employment related information
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Examples
Current and/or past employment history, including performance evaluations relating to an individual’s performance as a Hanover employee.
Business or commercial purpose(s) for which used
We use personnel’s personal information for our business operations, including:
- Evaluating job applicants’ suitability for a job opening,
- Making decisions about promotion, compensation and determinations about seniority, or
- Supervision of personnel and their performance.
- Non-public education information (as defined in the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g, 34 C.F.R. Part 99))
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Examples
Education records maintained by an educational agency or institution, including grades, transcripts, or course lists.
Business or commercial purpose(s) for which used
We may collect information about your education history directly from you for the same purpose described above, and we may otherwise collect information directly from education agencies or institutions.
As an equal opportunity employer, The Hanover uses personnel’s personal information consistent with applicable law.
If you have questions about this notice, please contact us at:
Phone:
800-446-8379
Email:
privacy@hanover.com
Address:
The Hanover Insurance Group, Inc.
Attn: Chief Privacy Officer
440 Lincoln Street
Worcester, MA 01653