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  • Individuals
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  • Why The Hanover
  • I'm looking to...
Individual insurance overview
Preparing for life events
  • Adding a new driver
  • Buying a first motorcycle
  • Moving out and moving up
  • Ready for retirement
  • Updating your home
  • Buying a boat
  • Buying a home
  • Buying or selling a car
  • Getting married
  • Starting a family
Products
  • Home
  • Motorcycle
  • Recreational vehicles
  • Auto
  • Umbrella
  • Cyber
  • Watercraft
  • Condominium
  • Home business
  • Renters
  • Valuable items
Bundled savings
  • Hanover Platinum
  • Hanover Prestige
Get a quote
  • Get a quote from a local agent
Customer resources
  • Manage my policy
  • Roadside assistance
  • Hanover Mobile
  • Choose paperless
  • Manage my account
  • Partners in protection
  • Water damage prevention
Business insurance overview
Industries
  • Construction
  • Cultural institutions
  • Educational institutions
  • Financial institutions
  • Healthcare
  • Human services
  • Life sciences
  • Manufacturers
  • Professional services
  • Real estate
  • Retail
  • Technology
  • Wholesalers
Products
  • Auto
  • Business owner's policy
  • Cyber
  • General liability
  • International
  • Management liability
  • Marine
  • Professional liability
  • Property
  • Surety
  • Umbrella
  • Workers' compensation
Get a quote
  • Get a quote from a local agent
Business customer resources
  • Manage policy
  • Report a claim
  • Pay a bill
  • The Hanover Risk Solutions
  • COVID-19 information center
  • Education and training
  • Preparation and prevention
Claims overview
Hanover claims
  • About Hanover claims
  • Claims resources and FAQs
  • Reviews and testimonials
  • What to expect with your claim
Claims services
  • Report a claim
  • Roadside assistance
Resources overview
Tips for individuals and businesses
  • Prepare now. Learn how.
  • Weather resource center
  • What to expect with your claim
Risk management for businesses
  • Sickness prevention center
  • The Hanover Risk Solutions
  • Education and training
Company overview
About our company
  • Reviews and testimonials
  • Our companies
  • Our history
  • Our leadership
  • Board of directors
  • Our governance
  • Our values
  • Our locations
Our corporate commitment
  • ESG overview
  • Inclusion, diversity and equity
  • Recognitions and awards
  • Global reporting initiative index
  • Charitable foundation
Connect
  • Contact us
News
  • News releases
  • In the media
  • Media contacts
I’m shopping for insurance for myself or my family
  • Find out what coverage I need
  • Explore insurance products
  • Save with bundled coverages
  • Contact an agent for a quote
  • Learn about The Hanover
I’m shopping for insurance for my business
  • Find out what coverage my business needs
  • Explore insurance products
  • Contact an agent for a quote
  • Learn about The Hanover
I’m a Hanover customer
  • Pay my bill
  • File a claim
  • Manage my policy
  • Talk to an agent
  • Get roadside assistance
  • Sign up for paperless
  • Set up Hanover mobile
  • Print ID card
  • Get tips on preparedness
I’m an agent
  • Agent Solutions
  • Login to TAP
I’m a job-seeker
  • Discover employee benefits
  • Look for a job
  • Learn about The Hanover
Connect
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  • Prepare now. Learn how.
  • Prepare now. Learn how.
  • Back
  • The Hanover difference
  • The Hanover difference
Video

The Hanover difference

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Man driving a car
 

What to expect after reporting an auto claim

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What to expect after reporting a property claim

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The Hanover difference

Related resources

Man driving a car
 

What to expect after reporting an auto claim

Video

 

See what they're saying about us

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Woman sitting at computer
 

What to expect after reporting a property claim

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Related resources

Man driving a car
 

What to expect after reporting an auto claim

Video

 

See what they're saying about us

Infographic

Woman sitting at computer
 

What to expect after reporting a property claim

Video

The Hanover difference

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THE HANOVER INSURANCE GROUP

440 Lincoln Street
Worcester, MA 01653
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