Learn about The Agency Place
Register now
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TAP training

Presented by The Hanover’s Agency Training & Consulting team

The Agency Place, or TAP, is your one-stop shop for accessing quoting activity as well as policy, billing and claims information. In this training, you’ll learn what you’ll find in TAP and the many TAP features that make it quick and easy to find the information you’re looking for and service your customers. 

 

TAP overview

We offer instructor-led training and on-demand videos so you can choose the learning approach that best fits your needs.  


Instructor-led 

Register for a 30-minute instructor-led session


On-demand videos

Access our on-demand training videos

 

Related training

Billing systems training

Learn about our convenient payment methods and get a step-by-step look at accessing billing information and performing billing-related actions in TAP.

Access now

 

Yes

Related resources

Agency administration overview

Agency administrators can access an instruction manual for using TAP, FAQs and a glossary of terms.

Access now

The Agency Place

Log in to The Agency Place (TAP). 

Access now 

Questions? 

Contact our Agency Training & Consulting team at agenttrain@hanover.com for questions about our available trainings.

TAP training

Presented by The Hanover’s Agency Training & Consulting team

The Agency Place, or TAP, is your one-stop shop for accessing quoting activity as well as policy, billing and claims information. In this training, you’ll learn what you’ll find in TAP and the many TAP features that make it quick and easy to find the information you’re looking for and service your customers. 

 

TAP overview

We offer instructor-led training and on-demand videos so you can choose the learning approach that best fits your needs.  


Instructor-led 

Register for a 30-minute instructor-led session


On-demand videos

Access our on-demand training videos

 

Related training

Billing systems training

Learn about our convenient payment methods and get a step-by-step look at accessing billing information and performing billing-related actions in TAP.

Access now