Chief Executive Officer-elect, Executive Vice President, Chief Operating Officer

An accomplished senior executive with more than 35 years of experience in the
insurance and technology industries, Dick joined The Hanover in 2004 and was
appointed chief operating officer in 2025. In this capacity, he plays a leading role
in the development of the company’s business strategy and drives even greater
integration and collaboration between the business and technology organizations,
enhancing the company’s agent and customer value propositions. Dick also
manages the company’s personal and core commercial lines businesses, which
include the company’s small and middle market businesses, overseeing a $4.6
billion portfolio, and leads sales and distribution, corporate underwriting, marketing
and risk solutions functions.

Previously, Dick was chief marketing officer, chief growth innovation officer and
president of personal lines. He also served as president for The Hanover’s Northeast
Region, and as vice president of field operations and marketing. Prior to joining The
Hanover, Dick held leadership roles in sales, distribution, marketing and strategy at
a number of insurance and technology companies, including The Hartford and The
Travelers Insurance Company.

Dick recently served as chairman of the board for the National Council on
Compensation Insurance (NCCI). He is a Phi Beta Kappa graduate of The College of
Holy Cross and earned his Master of Business Administration degree from Harvard
Business School.