Whatever you're looking to do, however you're looking to grow — get AHEAD with The Hanover.
Personal lines agency education
Whether you're aiming to enhance your insurance knowledge, elevate your sales and service skills or stay current on insurance trends, The Hanover offers a variety of educational opportunities to meet your needs.
Wherever your agency is headed, we're with you, every step.
The Hanover Personal Lines Mastery Program
The Hanover Personal Lines Mastery Program is series of short, on-demand courses was built to help you advise customers with confidence - from coverage highlights and sales tips to underwriting and risk prevention.
New courses will roll out over the upcoming year.
Available now:
Understanding preferred accounts
In this 10-minute session from the Personal Lines Mastery Series, you’ll learn what defines a preferred account, explore our product structure and understand how these solutions work together to simplify account management and increase retention.
On-demand webinars
Agent Talk: Coverage beyond the basics
Learn tips and talking points to help you educate your customers on the importance and value of umbrella, cyber and valuable items coverage, and how to promote the value and convenience of having a single carrier for motorcycle, boat and recreational vehicle coverage.
Agent Talk: Turning awareness into action
Experts in home safety, water damage mitigation and more discuss the hurdles homeowners face as they prioritize home safety. Learn about recent property risk trends, and the important role you play in getting homeowners to proactively maintain their homes.
Essential coverage, essential conversations
Hanover product, claims, and sales experts discuss today’s coverage essentials—umbrella, valuables, and cyber coverage. You’ll receive practical strategies, talk tracks and real-world insights to help position key coverage with clarity and confidence.
Systems training
Take a deep dive into transacting business with The Hanover. Topics include:
- Platinum home and auto
- Motorcycle
- Watercraft
- Comparative rater systems
- Replacement cost estimator (RCE)
- High-value home RCE
Sales and consultation tips
It was well done, well thought out, and the examples were really helpful. Thank you!"
New to The Hanover?
Connect with your local team to learn more.