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TAP training
Presented by The Hanover’s Agency Training & Consulting team
The Agency Place, or TAP, is your one-stop shop for accessing quoting activity as well as policy, billing and claims information. In this training, you’ll learn what you’ll find in TAP and the many TAP features that make it quick and easy to find the information you’re looking for and service your customers.
TAP overview
We offer instructor-led training and on-demand videos so you can choose the learning approach that best fits your needs.
Instructor-led
Register for a 30-minute instructor-led session
On-demand videos
Access our on-demand training videos
Related training
Billing systems training
Learn about our convenient payment methods and get a step-by-step look at accessing billing information and performing billing-related actions in TAP.