Learn servicing tips
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TAP servicing tips training

Presented by The Hanover’s Agency Training & Consulting team

The Agency Place, or TAP, is your one-stop shop for servicing clients and accessing quoting activity, and billing, policy and claims information. This class is helps you get you started with TAP by providing a high-level overview into TAP navigation, billing and servicing basics.


Servicing tips overview

Instructor-led

Register for a 45-minute instructor-led session
 

On-demand videos

Access our on-demand training videos


Related training

Billing systems training

Learn about our convenient payment methods and get a step-by-step look at accessing billing information and performing billing-related actions in TAP.

Access now

 
 

Yes

Related resources

Agency administration overview

Agency administrators can access an instruction manual for using TAP, FAQs and a glossary of terms.

Access now


The Agency Place

Log in to The Agency Place (TAP).

Access now
 

Questions? 

Contact our Agency Training & Consulting team at agenttrain@hanover.com for questions about our available trainings.

TAP servicing tips training

Presented by The Hanover’s Agency Training & Consulting team

The Agency Place, or TAP, is your one-stop shop for servicing clients and accessing quoting activity, and billing, policy and claims information. This class is helps you get you started with TAP by providing a high-level overview into TAP navigation, billing and servicing basics.


Servicing tips overview

Instructor-led

Register for a 45-minute instructor-led session
 

On-demand videos

Access our on-demand training videos


Related training

Billing systems training

Learn about our convenient payment methods and get a step-by-step look at accessing billing information and performing billing-related actions in TAP.

Access now