When an employee gets hurt at work, it can hurt your customers' bottom line. The Hanover offers broad workers' compensation coverage, along with value-added loss control and claim management services focused on preventing employee injuries, and helping an injured employee get back to work as soon as possible.
The Hanover's workers' compensation protection expands beyond standard policies by providing a broadening endorsement at no additional cost. This endorsement extends our standard workers' compensation policy by adding seven important coverages to help protect against exposures not addressed in the standard workers' compensation policy.
In addition, The Hanover offers several billing and payment options to fit your customers' business needs including EZ Pay, our pay-as-you-go option for workers' compensation policies. And, all your customers' Hanover policies can be combined onto one account bill for convenience.
Risk Solutions and claims services
Beyond coverage, The Hanover's Risk Solutions resources and claims services add even more value for your business clients, including:
- The Hanover NT24 nurse triage program—Hanover customers who suffer an injury the job can use this 24/7/365 telephonic nurse triage service for quick, actionable and expert advice to help determine the best course of action for their immediate care. A registered nurse will triage the injury and determine what level of care is required (self-care, referral to an urgent care facility or occupational medical clinic) while helping to keep the worker safe by referring treatment outside the home only when it is truly needed.
- Return to work program—Offers a template to help develop a plan to return employees to productive work as soon as possible along with a team of specialists to work with your clients to match an employee's abilities with suitable work
- Fast claims handling—Claims can be reported 24/7. In situations where an employee is losing time from work, we initiate contact with our customer, their employee, and doctor assigned to the case within 24 hours
- Stress-free care coordination—Experienced nurse case managers put your customers and their employees at ease and coordinate treatments through established medical networks
Learn more about risk solutions and claims services