CL Helpline | PL Helpline
Retail

The retail industry's unique exposures require special insurance needs. The Hanover's Retail Advantage program offers top-rated coverage at competitive prices.

Appetite

Hanover Retail Advantage targets a wide range of retailers who are financially stable and have been in business for a minimum of three years. They can have incidental service, repair and installation exposures and multiple location risks. Examples of desired retail operations include (but are not limited to) the following:

CLOTHING AND ACCESSORIES

FOOD, BEVERAGE AND HEALTH STORES

BUILDING AND HOME FURNISHINGS

TARGET

  • Women's and men's
  • Jewelry
  • Shoe stores
  • Supermarkets/gourmet food, fruit and vegetable
  • Speciality foods
  • Bakeries
  • Liquor, beer and wine
  • Optical goods
  • Health
  • Building materials
  • Hardware home centers
  • Nursery/lawn and garden
  • Floor covering
  • Furniture stores
  • Home furnishings

MISCELLANEOUS STORE AND NON STORE RETAILERS

GENERAL MERCHANDISE

 

TARGET

  • Books/periodicals
  • Frabric
  • Gift/novelty
  • Florists
  • Musical instruments
  • Art dealers
  • Office supplies
  • Mail order/electronic shopping
  • Fuel oil dealers (ME, NH, VT and MA)
  • Other non-store retailers
  • Auto parts stores
  • Sporting goods
  • Electronics and appliances
  • Department stores
  • Discount merchandise

NOT IN APPETITE

  • Convenience stores and gas stations
  • Children's clothing
  • Used merchandise
  • Car, truck, motorcycle and boat dealers
  • Toy and hobby
  • Pet supplies
  • Tobacco shops
  • Rental/leasing of any kind
  • Vending machine operators

ADDITIONAL CAPABILITIES

In partnership with our Hanover Healthcare division, we can offer total account solutions for retailers who supply medical products such as:

  • Pharmacies
  • Druggists

Product offerings

Specialized coverages and endorsements

In addition, we offer specialized products that offer retail businesses enhanced protection:

The Hanover Retail Advantage

At The Hanover, know the value of total protection. Our Retail Advantage solution protects against the unique risks faced by retail establishments. Unlock the Hanover Advantage:

  • Significant experience — We have expert, local underwriting resources with national product claims and loss control services, all supported by regional experts.
  • Competitive products — Our innovative and comprehensive product suite with business owner's policy and commercial package policy options can be designed to fit current and future needs, including:
    • Industry-specific broadening endorsements
    • Three coverage options for errors and omissions
    • Total account solutions 
  • Dedicated claims team — Our claims teams have years of industry expertise and experience handling the unique types of claims retail establishments can face. We employ experts in the fields of water mitigation, subrogation, risk transfer, litigation management, nurse and legal analysis, accounting, and SIU.
  • Risk management services — We assist customers with a burglary prevention checklist, a fall prevention checklist, distracted driving prevention, electrical preventive maintenance for small businesses, preventing costly electrical system problems and more.
  • Risk Solutions partnership – Our partners offer criminal background checks, disaster recovery planning, testing and inspection of alarm systems and 24/7 monitoring, employment screening services and more.
  • Trusted partner — We have the support and financial strength of an "A" rated leading insurance carrier.

Contacts

Property and casualty

Jim Albertson
AVP, Industry Solutions
508-855-2631
jalbertson@hanover.com

Marine and industrial property

Chris Zaneski
VP, Distribution Management
240-638-5706
czaneski@hanover.com

Management and professional liability

Jon Martin
VP, Distribution Management
269-240-8118
jonmartin@hanover.com


This site uses cookies. View our policy and online privacy statement.

California residents: View the information we collect and how we use it.

×