Claims management
Handling workers' compensation claims and their causes can become a monumental task for your staff. Managing the consequences when accidents or injuries happen can consume time and money: helping the injured worker get help, managing staff when key workers are out, helping them get back to work. But there are ways to reduce the impact of on-the-job injuries on your organization, whether it's how to manage the injury or how to manage the claim.
Because your workers are the backbone of your organization, Hanover Risk Solutions has assembled a group of advisories to help your organization manage claims when an injury happens.
For more information on how to help prevent injuries from happening, please visit our Workers' Compensation page.
Nurse triage 24
Nurse triage 24
Our Nurse Triage 24 (NT24) program provides employees on the job access to registered nurses 24/7 who can provide quick actionable and expert advice in the event of a workplace injury. At the time of injury, they are able to triage medical symptoms over the phone—a service we automatically include for all Hanover workers' compensation policyholders.
Hanover claims services
Hanover claims services
The Hanover’s claims department has an army of folks at your disposal to help you manage your claim. Our dedicated team of specialists can help you with all aspects of your claim once an injury happens, and make sure you have confidence in the process from beginning to end. For more information, visit our specialized claims services for workers’ compensation page.
Medical provider search
Medical provider search
Getting the right care as soon as possible can be the difference between a prolonged recovery for an injured worker and better care and a faster return to work. Finding the appropriate local provider is easier with planning, and Hanover has partnered with Talispoint® to provide it. Visit our Partner's page to access Talispoint services and help reduce claims in the process.
How to find transitional duties for your injured workers
Rapid reporting cuts workers' compensation claim costs
Sample workplace accident investigation form
Supervisor's report of accident
Nursing advice for workplace injuries
Our Nurse Triage 24 (NT24) program provides employees on the job access to registered nurses 24/7 who can provide quick actionable and expert advice in the event of a workplace injury. At the time of injury, they are able to triage medical symptoms over the phone—a service we automatically include for all Hanover workers' compensation policyholders.
Medical provider search
Getting the right care as soon as possible can be the difference between a prolonged recovery for an injured worker and better care and a faster return to work. Finding the appropriate local provider is easier with planning, and Hanover has partnered with Talispoint® to provide it. Visit our Partner's page to access Talispoint services and help reduce claims in the process.
Wearable sensor technology
Wearable sensors are the future for helping to manage safer work practices that can help reduce injuries and workers' comp claims. Mini sensors from dorsaVi can provide feedback on movement patterns of workers low back and shoulders in high-risk zones to help target areas that need help with better movement practices and techniques.