Educational institutions
Risk solutions that add up
Whether you’re teaching the basics or advanced theories – your school is dedicated to helping your students learn and grow. Our Risk Solutions team is committed to helping you discover how to minimize risk and promote safety so you can focus on this mission. We actively partner with you and your agent to tailor a risk management plan, taking into account specific industry risks, as well as challenges unique to your institution. We also collaborate with our underwriting and claims teams to help you stay ahead of emerging trends before they impact you.
National team of highly experienced consultants, with in-depth understanding of the risks public and private institutions face at all levels – primary, secondary and post-secondary.
A library of 50+ e-learning offerings including unlimited access to 17 courses at no cost to policyholders including child protection, mandated reporting and, employment practice liability for managers.
Vendor partners offering discounts on a wide variety of risk management services including background and criminal checks, employment verification, drug testing, emergency response, IoT sensors, driver monitoring and more.
Experience the Hanover difference
We believe your preventative strategy should be proactive, cost efficient and doable. Our risk management experts work with you through the process making recommendations and re-evaluating your risks as you make improvements. Our nationally-recognized, extensively vetted vendor partners help fill in the gaps and save you money with discounts on valuable services. Our comprehensive approach to risk management can help promote safety, reduce the likelihood of a lawsuit and minimize the severity claims. Discover the Hanover difference.
Featured resources
Flood prevention
Flooding can happen anywhere ― and can damage buildings, destroy stock and furniture, and halt business, sometimes permanently. Keep your property safe in the event a flood heads your way by understanding your risk and preparing your property to face it.
Active shooter and emergency response training
If there was a medical emergency at your workplace or if an active shooter was on site, you are your own first responder. Hanover Risk Solutions has partnered with ProActive Response Group to offer active shooter and emergency response training.
Abuse prevention training series
Designed by Risk Solutions consultants with years of expertise, these free e-learning courses can help your staff recognize a problem -- and take action.
Employment Practices Liability
Employment practice complaints cost educational institutions millions of dollars each year. To prevent employment practice claims and mitigate the severity of claims takes a highly educated and committed management team. To support your educational institutions' efforts the Hanover's team of experts has developed this four-part training series.
Course I – The Fundamentals
Learn about the hard and soft costs of EPL claims, the types of discrimination, the statutes that protect against different types of discrimination and the most common types of claims.
Course II – Policies & Procedures, The Manager's Role
This course will help identify key institutional policies and procedures, list different forms of communications to help employees understand and describe talent management strategies.
Course III – Common Complaints and Prevention Strategies
Learn to identify the most common employment practices that cause employee complaints and understand how to address each of these practices legally and effectively.
Course IV – Addressing a Complaint
Learn the appropriate steps to follow when a harassment or discrimination complaint is filed and understand how to prevent retaliation claims stemming from the complaint process.
Student protection
Applicant Screening
Assists any employee involved in screening and hiring employees and volunteers working with vulnerable persons in building a thorough employee screening process that evaluates each candidate’s ability to keep clients safe.
Bullying Prevention
Supports adults working with children in their efforts to prevent bullying by describing bullying and its impacts and consequences and identifying effective methods of responding to and preventing bullying.
Child Protection Part I: Child Abuse and Neglect
Helps participants learn the basics of child abuse prevention: how to recognize child abuse and neglect and all its forms, identify the potential effects on the children they care for, and understand the scope of this tragedy.
Child Protection Part II: Prevention and Response Strategies
Aids participants in building a child abuse prevention strategy and helps employees and employers to identify their responsibilities, construct safe environments, and respond to allegations.
Mandated Reporting
Assists employees and volunteers in recognizing their mandated reporter responsibilities and outlines the penalties and protection for workers who are in contact with those who are abused or neglected, and the stressors they face.
Preserving property
Assess Your Electrical Preventive Maintenance
Regular maintenance is key to preventing problems in your electrical system. Take this short assessment for insight into what your system needs to maintain its reliability
Electrical Preventive Maintenance
Costly electrical fires as well as system shut-downs can be costly, but are preventable. Electrical Preventive Maintenance outlines possible problem areas and methods of evaluating them to help head off problems before they result in fires or impact production.
Freeze Prevention
Frozen pipes in your fire protection system can wreak havoc with your stock, your machinery and your facility. Preventing pipes from freezing can be a complex procedure, unless you know what to look for. Help keep your fire protection sprinkler systems from freezing in winter with this course.
Auto safety
The Hanover Driver Safety Advantage
Offers driver safety training courses addressing the challenges most commonly encountered by fleet programs. Hanover policyholders can sign-in or register to take advantage of this program.
Organizational Fleet Safety
Keeping drivers, vehicles and cargo safe may seem like an overwhelming job, but Hanover’s Organizational Fleet Safety program helps break down the process into manageable steps, with the tools to help you move to the next stage and keep everyone safer.
Safe Driving Decisions
The Hanover Safe Driving Decisions Series presents three modules with real-life scenarios to help those who are responsible for the safe transport of others to reflect on their driving decisions and how they affect those they transport, the families of those passengers, their co-workers, the organization and management.
Module 1
Scenarios include driving decisions facing substitute drivers and volunteers.
Module 2
Scenarios include driving decisions facing direct care workers and residential case managers.
Module 3
Scenarios include driving decisions facing school bus drivers and school administrators.
Several of Hanover’s Risk Solutions Partners also provide education videos and safety training. Hanover Policyholders can browse their offerings here.
Facility safety
FAQs on school safety — should I be concerned with PCBs in caulking?
Habitational life safety systems — frequently asked questions
Pool owners — promote customer safety
Preventing clothes dryer fires
Preventing slips, trips and falls in winter weather for educational institutions
Sample slip, trip and fall prevention program
Student safety
CDC's heads up program: know your concussion ABC's
A guide to implementing a safety culture in our universities
Hanover International Travel Assist
Managing athletes’ risk to hot weather
School fire alarm evacuation plan checklist
Ten reasons to adopt a threat assessment process in your school
Volunteer program management assessment
When it comes to your sports concussion management plan — forget liability
Related links
CPSC, CDC and NIOSH, School Chemistry Laboratory Safety Guide
EPA – Lead in Drinking Water at Schools and Child Care Facilities
The National Center for Education Statistics
Preparing for Study Abroad Emergencies for Higher Ed and K–12 Populations
The U.S. Department of Health and Human Services’ Stop Bullying site
The U.S. Passports and International Travel Smart Traveler Enrollment Program
Virginia Graeme Baker Pool and Spa Safety Act
Voluntary Guidelines for Managing Food Allergies in Schools and Early Care and Education Programs
Hanover has partnered with other expert safety professionals to provide our customers with discounted solutions to costly problems. Educational Institutions Risk Management professionals may find these especially helpful:
Click here to browse the services our Hanover Risk Solutions Partners can offer you.
Employment training
The Hanover Educational Institutions Safety Advantage provides employee training to help you mitigate a broad range of risks that come with educating vulnerable student populations. Learn more below to view benefits this program can offer.
Risk detection surveillance
IntelliSee's AI-enabled risk detection platform uses your existing video surveillance and becomes your eyes to help detect threats and risks, such as spills that can result in injuries or dangerous behavior, such as trespassers or assailants with drawn weapons. Real-time alerts can help staff address issues quickly and safely.
Driver monitoring
Driver’s Alert provides discounts on driver monitoring programs and the well-known “How’s My Driving?” program.
Active shooter and emergency response training
If there was a medical emergency at your workplace or if an active shooter was on site, you are your own first responder. Hanover Risk Solutions has partnered with ProActive Response Group to offer active shooter and emergency response training.
Thomas P. O’Neill, Risk Solutions Director
978-404-2169
thoneill@hanover.com
Tom joined the Hanover Risk Solutions team in 2010, after spending more than 20 years working in the human services and education industries, holding positions from direct care staff to executive administration. He leads Hanover’s efforts to provide social service policyholders with in-depth assessment of risks, strategic recommendations on controls and effective value-added service. He is a strong advocate for collaborative problem-solving between customers, partner agents and our Risk Solutions team. Tom is the author of the Hanover E-Learning Series, a distinctive e-learning library open to our customers on numerous child and adult protection subjects.
Brady Baylor, Risk Solutions Technical Consultant
Western Region
Brady has more than 20 years of experience in the insurance industry including eight years as a social service specialist for the West region. Understanding the constraints of often-limited budgets and limited staff resources, he finds partnering with service-related organizations on improving existing risk management gaps and strengths extremely rewarding.
Sandra Burke, Regional Service Manager
Midwest and Great Lakes Regions
Sandra has been a safety professional for 36 years. As the Midwest and Great Lakes Regional Service Manager, Sandra is responsible for providing regional support for service management and high-quality consultative services and technical support to policyholders. Prior to taking on the role of Regional Service Manager, she was the social service specialist for the Pacific Region for five years.
Derek Henderson, Risk Solutions Technical Consultant
Midwest Region
Derek has been a member of the Hanover Risk Solutions team since 2006 and has been the social service specialist for the Midwest and Great Lakes regions for the past eight years. Derek holds numerous risk management safety designations from the International Risk Management Institute.
Jim Johnson, Senior Risk Solutions Consultant
Southeast Region
Jim is a Hanover social service specialist with more than 18 years of experience working with Human Service and Educational Institutions. Jim’s diverse experience working in the three main cornerstones of insurance--loss control, underwriting and claims--allows him to provide a wide range of supportive services to his customers.
Kerry LeBlanc, Risk Solutions Regional Service Manager
Northeast Region
Kerry is a seasoned risk management professional with more than 30 years of experience in the insurance industry. As the Service Manager for the Northeast Region, Kerry provides training and oversight of the service consultants in her region and provides direct service to policyholders and agents on our larger and more complex accounts. Her goal is to cultivate a partnership with her agents and customers that results in measurable reductions in loss frequency and severity.
Tonya Molett, Senior Risk Solutions Consultant
Midwest Region
Tonya is a Hanover social service specialist with more than 14 years of experience working with human service and educational institutions. She is a professional member of Women in Safety Engineering, American Society of Safety Engineers and American Congress of Governmental Industrial Hygienists. Tonya is one of The Hanover’s Risk Solutions Certified School Specialists.
Maryann Shyken, Regional Service Manager
Metro Region
Maryann has spent her entire 30-year safety career at The Hanover in numerous roles with increasing responsibilities. Maryann’s areas of expertise include property, life safety, loss analysis, and safety awareness training. Maryann’s experience working with our social service industries provides her with all the tools she needs to support the service activities of all the consultants in her region.
Several of Hanover’s Risk Solutions Partners also provide education videos and safety training. Hanover Policyholders can browse their offerings here.