Report a claim

 

Policyholders

Log in or create a My Hanover Policy account to report your claim or monitor an existing claim.

Phone

Claims:
800-628-0250

Platinum policy service:
800-799-6977

Prestige claims:
877-922-2774

 

Hanover Mobile

File a claim on the app

Access now

Why use My Hanover Policy?

 

Watch this video to see how easy it is to sign up.

Manage your policy anywhere, anytime with My Hanover Policy. Once signed up, you'll have:

  • Fast claim filing and real-time tracking
  • Options to receive text updates
  • Easy access to ID cards, policy documents and contact information

Learn more

 

 

Service providers

Service providers

We can help you get the services you need.

For roadside assistance, call: 800-628-0250 (personal lines only)

Submit auto glass request

Locate an auto repair shop near you

Locate a water mitigation contractor near you

 

Sickness prevention resources

Sickness prevention resources

We’re committed to helping keep you healthy against COVID-19, the flu, RSV and more.

Sickness prevention center