General liability
When it comes to liability, your business has a lot to consider: what will happen if you're sued by someone injured on your property, or one of your employees causes damage. What will happen if you're sued by another businessowner? In many cases, what will happen could be catastrophic: costs might end your business entirely. And while insurance coverage is important, preventing liability suits in the first place is even better. Hanover Risk Solutions' experts can help you mitigate risk with these carefully chosen advisories.
Sample slip, trip and fall prevention program
Sample slip, trip and fall prevention program
Slips and falls are among the most common injuries in almost any industry, for a variety of reasons. Keeping an eye on conditions that might cause slips and falls is key, and a comprehensive plan can help prevent many of these incidents and keep workers and patrons safer from injury.
Contract management
Contract management
Drafting contracts for everything from services to lease or rental agreements is an important part of running any business. It can also leave you open to costly risks that can affect your bottom line. Learn the parts of a contract and how effective contract management can protect your business from expensive lawsuits and judgments.
Introduction to product liability law
Introduction to product liability law
While failed or flawed products bedevil manufacturers and sellers in and of themselves, the problem becomes far worse when those products are distributed and buyers, users or bystanders suffer damages or injuries. The accompanying costs can obliterate a business. Learn about the law that governs this aspect of your business.
Contractual risk transfer
Hospitality and hotel risks
A guide to hiring charter transportation
Habitational life safety systems—frequently asked questions
Inspection, testing and maintenance of ife safety systems
Pool owners—promote customer safety
Preventing restaurant employee slips and falls
Religious institutions risks
A guide for developing high-quality emergency operations plans for houses of worship
Product recall services
Stericycle Expert Solutions can provide our manufacturing policyholders with services to help address the most difficult aspects of product recalls. Stericycle offers recall and FSMA planning consulting services throughout the supply chain, including recall preparation, compliance and regulatory reporting, recall notification and response, recall retrieval, and processing, disposal and remedy. Planning for recalls can help manufacturers respond faster in the event of a recall, protect reputation and get up and running more quickly.
Alcoholic beverage server training
Nationally known provider of training for those who sell or serve alcohol, Rserving.com, the trademark of Professional Server Certification Corp. (PSCC), provides Hanover policyholders with discounted server training and certification in topics such as state laws for alcohol service, dram shop/liquor liability; responsible serving techniques; incident reporting/compliance and reducing drunken driving. Courses can be taken online for a self-paced innovative approach that includes comprehensive information on laws in your state for alcohol service.
Background checks and employment screening
IntelliCorp Records, Inc., a subsidiary of ISO, provides background check and employment screening products at a discounted rate utilizing some of the best screening tools in the industry. IntelliCorp's wide range of products includes criminal background checks, employment/education verification, credit checks, drug testing, Motor Vehicle Records and more.
Employment Practices Liability
Course I – The Fundamentals
Learn about the hard and soft costs of EPL claims, the types of discrimination, the statutes that protect against different types of discrimination and the most common types of claims.
Course II – Policies & Procedures, The Managers Role
This course will help identify key institutional policies and procedures, list different forms of communications to help employees understand and describe talent management strategies.
Course III – Common Complaints and Prevention Strategies
Learn to identify the most common employment practices that cause employee complaints and understand how to address each of these practices legally and effectively.
Course IV – Addressing a Complaint
Learn the appropriate steps to follow when a harassment or discrimination complaint is filed and understand how to prevent retaliation claims stemming from the complaint process.
Employment Practices Liability for Educational Institutions
Employment practice complaints cost educational institutions millions of dollars each year. To prevent employment practice claims and mitigate the severity of claims takes a highly educated and committed management team. To support your educational institutions' efforts the Hanover's team of experts has developed this four-part training series.
Course I – The Fundamentals
Learn about the hard and soft costs of EPL claims, the types of discrimination, the statutes that protect against different types of discrimination and the most common types of claims.
Course II – Policies & Procedures, The Managers Role
This course will help identify key institutional policies and procedures, list different forms of communications to help employees understand and describe talent management strategies.
Course III – Common Complaints and Prevention Strategies
Learn to identify the most common employment practices that cause employee complaints and understand how to address each of these practices legally and effectively.
Course IV – Addressing a Complaint
Learn the appropriate steps to follow when a harassment or discrimination complaint is filed and understand how to prevent retaliation claims stemming from the complaint process.
Client protection
Applicant Screening
Assists any employee involved in screening and hiring employees and volunteers working with vulnerable persons in building a thorough employee screening process that evaluates each candidate’s ability to keep clients safe.
Bullying Prevention
Supports adults working with children in their efforts to prevent bullying by describing bullying and its impacts and consequences and identifying effective methods of responding to and preventing bullying.
Child Protection Part I: Child Abuse and Neglect
Helps participants learn the basics of child abuse prevention: how to recognize child abuse and neglect and all its forms, identify the potential effects on the children they care for, and understand the scope of this tragedy.
Child Protection Part II: Prevention and Response Strategies
Aids participants in building a child abuse prevention strategy and helps employees and employers to identify their responsibilities, construct safe environments, and respond to allegations.
Mandated Reporter
Assists employees and volunteers in recognizing their mandated reporter responsibilities and outlines the penalties and protection for workers who are in contact with those who are abused or neglected, and the stressors they face.
Hanover Educational Institutional Safety Advantage
Hanover has partnered with a nationally known provider of safety training to provide training focused on the unique risks of educational institutions. Sign in to our Partners page for more information.
Contractual risk transfer
Hospitality and hotel risks
A guide to hiring charter transportation
Habitational life safety systems—frequently asked questions
Inspection, testing and maintenance of ife safety systems
Pool owners—promote customer safety
Preventing restaurant employee slips and falls
Religious institutions risks
A guide for developing high-quality emergency operations plans for houses of worship