General liability

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When it comes to liability, your business has a lot to consider: what will happen if you're sued by someone injured on your property, or one of your employees causes damage. What will happen if you're sued by another businessowner? In many cases, what will happen could be catastrophic: costs might end your business entirely. And while insurance coverage is important, preventing liability suits in the first place is even better. Hanover Risk Solutions' experts can help you mitigate risk with these carefully chosen advisories.

Slip warning sign

Sample slip, trip and fall prevention program

Sample slip, trip and fall prevention program

Slips and falls are among the most common injuries in almost any industry, for a variety of reasons. Keeping an eye on conditions that might cause slips and falls is key, and a comprehensive plan can help prevent many of these incidents and keep workers and patrons safer from injury.

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Legal document

Contract management

Contract management

Drafting contracts for everything from services to lease or rental agreements is an important part of running any business. It can also leave you open to costly risks that can affect your bottom line. Learn the parts of a contract and how effective contract management can protect your business from expensive lawsuits and judgments.

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Social media marketing: are you following copyright law?

Social media marketing: are you following copyright law?

Marketing through social media offers a myriad of opportunities, including using "influencers,"  who promote products and services. But knowing the risks of using such methods, including the risk of violating copyright law, can save your business money. Learn the risks and how to help prevent them from turning into an expensive violation.

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Stericycle

Product recall services

Product recall services

Stericycle Expert Solutions can provide our manufacturing policyholders with services to help address the most difficult aspects of product recalls. Stericycle offers recall and FSMA planning consulting services throughout the supply chain, including recall preparation, compliance and regulatory reporting, recall notification and response, recall retrieval, and processing, disposal and remedy. Planning for recalls can help manufacturers respond faster in the event of a recall, protect reputation and get up and running more quickly.

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My server training

Alcoholic beverage server training

Alcoholic beverage server training

Nationally known provider of training for those who sell or serve alcohol, Rserving.com, the trademark of Professional Server Certification Corp. (PSCC), provides Hanover policyholders with discounted server training and certification in topics such as state laws for alcohol service, dram shop/liquor liability; responsible serving techniques; incident reporting/compliance and reducing drunken driving. Courses can be taken online for a self-paced innovative approach that includes comprehensive information on laws in your state for alcohol service.

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Intellicorp logo

Background checks and employment screening

Background checks and employment screening

IntelliCorp Records, Inc., a subsidiary of ISO, provides background check and employment screening products at a discounted rate utilizing some of the best screening tools in the industry. IntelliCorp's wide range of products includes criminal background checks, employment/education verification, credit checks, drug testing, Motor Vehicle Records and more.

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Employment Practices Liability

Employment Practices Liability

Course I – The Fundamentals

Learn about the hard and soft costs of EPL claims, the types of discrimination, the statutes that protect against different types of discrimination and the most common types of claims. 

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Course II – Policies & Procedures, The Managers Role

This course will help identify key institutional policies and procedures, list different forms of communications to help employees understand and describe talent management strategies. 

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Course III – Common Complaints and Prevention Strategies

Learn to identify the most common employment practices that cause employee complaints and understand how to address each of these practices legally and effectively. 

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Course IV – Addressing a Complaint

Learn the appropriate steps to follow when a harassment or discrimination complaint is filed and understand how to prevent retaliation claims stemming from the complaint process. 

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Employment Practices Liability for Educational Institutions

Employment Practices Liability for Educational Institutions

Employment practice complaints cost educational institutions millions of dollars each year. To prevent employment practice claims and mitigate the severity of claims takes a highly educated and committed management team. To support your educational institutions' efforts the Hanover's team of experts has developed this four-part training series.

Course I – The Fundamentals

Learn about the hard and soft costs of EPL claims, the types of discrimination, the statutes that protect against different types of discrimination and the most common types of claims. 

Start now

 

Course II – Policies & Procedures, The Managers Role

This course will help identify key institutional policies and procedures, list different forms of communications to help employees understand and describe talent management strategies. 

Start now

 

Course III – Common Complaints and Prevention Strategies

Learn to identify the most common employment practices that cause employee complaints and understand how to address each of these practices legally and effectively. 

Start now

 

Course IV – Addressing a Complaint

Learn the appropriate steps to follow when a harassment or discrimination complaint is filed and understand how to prevent retaliation claims stemming from the complaint process. 

Start now

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Client protection

Client protection

Applicant Screening

Assists any employee involved in screening and hiring employees and volunteers working with vulnerable persons in building a thorough employee screening process that evaluates each candidate’s ability to keep clients safe. 

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Bullying Prevention

Supports adults working with children in their efforts to prevent bullying by describing bullying and its impacts and consequences and identifying effective methods of responding to and preventing bullying. 

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Child Protection Part I: Child Abuse and Neglect

Helps participants learn the basics of child abuse prevention: how to recognize child abuse and neglect and all its forms, identify the potential effects on the children they care for, and understand the scope of this tragedy. 

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Child Protection Part II: Prevention and Response Strategies

Aids participants in building a child abuse prevention strategy and helps employees and employers to identify their responsibilities, construct safe environments, and respond to allegations. 

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Mandated Reporter

Assists employees and volunteers in recognizing their mandated reporter responsibilities and outlines the penalties and protection for workers who are in contact with those who are abused or neglected, and the stressors they face. 

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Hanover Educational Institutional Safety Advantage

Hanover Educational Institutional Safety Advantage

Hanover has partnered with a nationally known provider of safety training to provide training focused on the unique risks of educational institutions. Sign in to our Partners page for more information.

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