Benefits of working with independent insurance agents
The Hanover sells policies exclusively through independent insurance agents and has done so for more than 165 years. We believe agents help tailor the best combination of coverage, value and price for individuals, families and businesses.
References:
- 2018 Agency Universe Study Management Summary, Independent Insurance Agents & Brokers of America.
- Voice assistants cannot answers all of your questions, Forrester, 2019.
- 2018 Agency Universe Study Management Summary, Independent Insurance Agents & Brokers of America.
- U.S. Insurance Shopping 2016 Study, J.D. Power.
- 2018 Small Business Report, Forbes Insights and The Hanover Insurance Group.
- Loyal insurance agents drive sales, Forrester, 2016.
- 2019 Small Business Report, Forbes Insights and The Hanover Insurance Group.
- Loyal insurance agents drive sales, Forrester, 2016.
LC JUN 2019-366
701-10129 (6/19)
Related resources
Benefits of working with independent insurance agents
The Hanover sells policies exclusively through independent insurance agents and has done so for more than 165 years. We believe agents help tailor the best combination of coverage, value and price for individuals, families and businesses.
References:
- 2018 Agency Universe Study Management Summary, Independent Insurance Agents & Brokers of America.
- Voice assistants cannot answers all of your questions, Forrester, 2019.
- 2018 Agency Universe Study Management Summary, Independent Insurance Agents & Brokers of America.
- U.S. Insurance Shopping 2016 Study, J.D. Power.
- 2018 Small Business Report, Forbes Insights and The Hanover Insurance Group.
- Loyal insurance agents drive sales, Forrester, 2016.
- 2019 Small Business Report, Forbes Insights and The Hanover Insurance Group.
- Loyal insurance agents drive sales, Forrester, 2016.
LC JUN 2019-366
701-10129 (6/19)
Related resources
Benefits of working with independent insurance agents

The Hanover sells policies exclusively through independent insurance agents and has done so for more than 165 years. We believe agents help tailor the best combination of coverage, value and price for individuals, families and businesses.
References:
- 2018 Agency Universe Study Management Summary, Independent Insurance Agents & Brokers of America.
- Voice assistants cannot answers all of your questions, Forrester, 2019.
- 2018 Agency Universe Study Management Summary, Independent Insurance Agents & Brokers of America.
- U.S. Insurance Shopping 2016 Study, J.D. Power.
- 2018 Small Business Report, Forbes Insights and The Hanover Insurance Group.
- Loyal insurance agents drive sales, Forrester, 2016.
- 2019 Small Business Report, Forbes Insights and The Hanover Insurance Group.
- Loyal insurance agents drive sales, Forrester, 2016.
LC JUN 2019-366
701-10129 (6/19)
- Transcript
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Independent agents make insurance better by:
Offering choice, working with 7-9 insurance carriers.' Options ensure you'll receive the best combination of- Convenience
- Coverage
- Price
- Value
Leveraging technology to offer electronic communications, e-signature, online researching and more - 52% of agencies offer "paperless" options.
Explaining coverages, deductibles and premiums - 2/3 of those who research decide to buy their coverage from an agent.
Helping ensure you don't become a statistic
- 60% of homeowner are underinsured.
- 63% of small business owners do not feel they have adequate insurance protection.
Helping prevent claims - 64% of small business owners report their local agent discussed risk management services with them.
Enabling account solutions with 1 carrier, bill and effective date for all your insurance needs
Plus, they:
- Represent your interests
- Do the research for you
- Understand risks within your local market
- Work on your behalf should you have a claim
- Drive the local economy as employers, tax payers and charitable donors
"Even after nearly 20 years of online, and now mobile, insurance experiences, U.S. consumers and small businesses trust and turn to agents more than any other channel to handle their insurance needs." - Forrester Research
Related resources
Benefits of working with independent insurance agents

The Hanover sells policies exclusively through independent insurance agents and has done so for more than 165 years. We believe agents help tailor the best combination of coverage, value and price for individuals, families and businesses.
References:
- 2018 Agency Universe Study Management Summary, Independent Insurance Agents & Brokers of America.
- Voice assistants cannot answers all of your questions, Forrester, 2019.
- 2018 Agency Universe Study Management Summary, Independent Insurance Agents & Brokers of America.
- U.S. Insurance Shopping 2016 Study, J.D. Power.
- 2018 Small Business Report, Forbes Insights and The Hanover Insurance Group.
- Loyal insurance agents drive sales, Forrester, 2016.
- 2019 Small Business Report, Forbes Insights and The Hanover Insurance Group.
- Loyal insurance agents drive sales, Forrester, 2016.
LC JUN 2019-366
701-10129 (6/19)