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Our mission, vision and values Over the course of our 160 year history, we have established one of the longest and proudest records in the industry, consistently delivering on our promises to protect businesses and individuals.
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What to expect with your claim Got 60 seconds? Watch these videos to better understand what to expect after you report a claim. We'll be with you every step of the way to provide the expertise, guidance and tools to make things as easy as possible for you and your family or business.
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Carjacking — don’t be a victim Article 
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We'll be with you every step of the way, providing the experts, guidance and tools to make things as easy as possible for you and your family or business. Depending on your claim, our claims professionals may offer self-service digital or virtual options, onsite visits and/or a vendor partner. Throughout the claims process, we'll do all that we can to demonstrate that we care and deliver a positive customer experience.
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