Billing systems training

Presented by The Hanover’s Agency Training & Consulting team

It’s easy to manage billing for your agency and your customers with TAP. Our training provides an overview of the convenient payment methods we offer to meet your customers’ needs. It also provides a step-by-step look at accessing billing information and performing billing-related actions in TAP, including how to make a payment on a customer’s behalf, process real time billing endorsements, set daily emails for verification of payments, and more.

Billing overview

We offer instructor-led training and on-demand videos so you can choose the learning approach that best fits your needs. 

Instructor-led 

Register for a 45-minute instructor-led session

On-demand videos

Access our on-demand training videos

Related training