Sustainability:
A priority at The Hanover
Sustainability for our company is a focus on environmental, social and governance practices combined with a dedication to good corporate citizenship. It starts with our people. It extends to the places where we work and live. And it’s made possible by the performance of our organization.
People
Our people are our greatest asset. They’re at the heart of our business and central to every decision we make.
Embracing inclusivity, living our CARE values, developing and educating our team members, and supporting our communities are foundational in our approach to sustainability and success as a company.
Our commitment in action
Our values
Collaboration, Accountability, Respect and Empowerment. These values guide our actions.
Inclusion and belonging
We’re committed to fostering a workplace defined by belonging, respect and opportunity.
Employer of choice
Our benefits help our employees maintain healthy lifestyles, save for the future, build financial security and achieve personal goals.
Community impact
We are committed to enacting positive change and helping to make our communities healthy and vibrant.
Learn about our community efforts
Our Business Resource Groups
Our BRGs empower employees to be their authentic selves and offer their unique perspectives.
Environmental stewardship
Our Green Team informs the company’s approach to sustainability to help ensure our continued progress toward environmental milestones.
Places
As a vital support system for individuals and businesses in times of crisis, the property and casualty industry is rising to meet the evolving challenges of our world. In recent years, our industry has been tested by increasingly unpredictable and severe weather, presenting both complex challenges and meaningful opportunities. The Hanover and the broader insurance industry play an increasingly important role in educating and responding to customers, effectively managing risk, advocating for a more sustainable and resilient society and reducing our carbon footprint.
Managing our carbon footprint
Over the past several years, we have identified and acted on opportunities to mitigate the carbon emissions we produce, while also increasing transparency by tracking and reporting progress.
Installed new energy-efficient LED lighting
with advanced lighting control systems
Completed HVAC upgrades
reducing natural gas and electricity consumption on an ongoing basis
Maintained Energy Star certification, recognizing energy performace in top 25% of similar facilities
at the company's two largest offices in Worcester, Mass. and Howell, Mich.
Purchased energy that is matched with the environmental benefits of renewable wind resources for 100% of our electricity consumption
at our Worcester headquarters
Responsible investments
We incorporate environmental, social and governance factors in our decision making as part of our fundamental investment research process.
Performance
Our actions are guided by a strong corporate governance structure that is grounded in a deep commitment to ethical business practices. The support for our customers and agency partners, the commitments to our communities, and the work within the industry to address increasing climate-related volatility – all of it is made possible by our performance. And that performance is driven and supported by the overall governance of our organization.
Helpful resources
World's Best Companies, TIME
Best Companies to Work For, U.S. News & World Report
Equality 100, Leader in LGBTQ+ Workplace Inclusion, Human Rights Campaign Foundation