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An elevated experience with Platinum

The Hanover Platinum Experience is a home and auto insurance package designed to give you a wide range of exceptional coverage protection options, professional and personable claims service, and the convenience of a single account. One bill to pay, one number to call for a claim, one great company standing behind you. 

A lifetime of coverage options

We offer a lot of ways for you to customize your auto and home coverage, including options for new car replacement, rewards for safe driving, accident forgiveness, guaranteed replacement cost for homes, siding and/or roof restoration, water backup coverage and more.

A convenient welcome

Every Hanover Platinum customer receives a comprehensive welcome package, with overview materials written in consumer-friendly language. The package includes a keepsake folder, welcome letter, coverage summary sheet, insurance ID cards, claims contact cards, and all necessary policy forms.

For those who prefer to receive their policy documents by email, you can sign up for paperless on My Hanover Policy or the Hanover Mobile app.

Claims excellence

When you have a claim, you can count on The Hanover.  We understand that each claim is unique, and we take pride in offering service that is both personable and professional. Plus, as a Platinum customer you have the option to report a claim 24/7 either by phone (800-799-6977) or electronically via My Hanover Policy. See what others are saying about our claims expertise.

Platinum welcome
Platinum infographic