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Report a claim

Report your claim to The Hanover.


Report a claim online

No log-in required. Select and complete the appropriate web form.


Claims made clear

Got 60 seconds? Watch these videos to better understand what to expect after you report a claim. We'll be with you every step of the way to provide the expertise, guidance and tools to make things as easy as possible for you and your family or business.


Our locations

The Hanover's products are offered in almost all 50 states. Locate any of The Hanover's regional offices by state.






Our environmental commitment

We are deeply committed to managing our business and our facilities in an environmentally responsible way. Through investments in green technology, energy efficiency and other programs, we conserve natural resources and reduce waste.


Our social commitment

As a dynamic and growing property and casualty insurance company, we strive to foster an innovative and collaborative environment where the contributions of all individuals are respected and valued and where employees can gain new experiences and grow their careers.




Our promise to customers

We'll be with you every step of the way, providing the experts, guidance and tools to make things as easy as possible for you and your family or business. Depending on your claim, our claims professionals may offer self-service digital or virtual options, onsite visits and/or a vendor partner. Throughout the claims process, we'll do all that we can to demonstrate that we care and deliver a positive customer experience.