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Our promise to customers

We'll be with you every step of the way, providing the experts, guidance and tools to make things as easy as possible for you and your family or business. Depending on your claim, our claims professionals may offer self-service digital or virtual options, onsite visits and/or a vendor partner. Throughout the claims process, we'll do all that we can to demonstrate that we care and deliver a positive customer experience.
















The complex dangers of spoilage for life sciences organizations

Life sciences organizations handle materials and develop products in environments that are heavily regulated and climate controlled. This makes them uniquely vulnerable to costly and damaging claims in the event of spoilage and contamination. Agents can play a crucial role in helping these organizations navigate these risks and ensure their operations are properly prepared and protected.

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Hand with rubber glove reaching for a scientific vial in a refrigerator

Safeguarding the research of life sciences organizations

In the development of new medical treatments, drugs, and procedures, life sciences organizations may rely on research animals to meet the FDA approval requirements. When working with these organizations, agents should consider a carrier with deep expertise in life sciences, can provide the targeted coverage and risk management services these organizations need to successfully conduct their work safely. 

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Lab worker injecting liquid into a test tube


The growing use and emerging risks of exoskeleton technology

As the adoption of exoskeleton technology increases, so do the associated risks for the companies that make it. For insurance agents, this represents a strategic opportunity, as organizations across technology and life sciences turn to agents to understand their evolving exposures and secure coverage tailored to their high-growth, innovative operations.

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Warehouse worker wearing exoskeleton technology carrying a pallet of boxes

Navigating cyber threats and extortion in an evolving landscape

Technology companies face significant risk from cybercrime, making it critical they safeguard their systems and manage their data appropriately. As a result, many tech companies are shifting their focus from reactive crisis plans to proactive, preventative measures. Fortunately, independent insurance agents can help their tech clients protect their businesses through risk prevention, mitigation and effective insurance programs.

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Stylized graphic of an open lock atop a computer screen