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Report a claim

Report your claim to The Hanover.


Report a claim online

No log-in required. Select and complete the appropriate web form.


Claims made clear

Got 60 seconds? Watch these videos to better understand what to expect after you report a claim. We'll be with you every step of the way to provide the expertise, guidance and tools to make things as easy as possible for you and your family or business.






Our promise to customers

We'll be with you every step of the way, providing the experts, guidance and tools to make things as easy as possible for you and your family or business. Depending on your claim, our claims professionals may offer self-service digital or virtual options, onsite visits and/or a vendor partner. Throughout the claims process, we'll do all that we can to demonstrate that we care and deliver a positive customer experience.











Mitigating social engineering fraud

Self-guided e-learning course for individuals and businesses seeking to protect themselves against social engineering and similar cyber crimes.

Articulate

hacker graphic

Benefits of working with independent insurance agents

The Hanover sells policies exclusively through independent insurance agents and has done so for more than 165 years. We believe agents help tailor the best combination of coverage, value and price for individuals, families and businesses.

Infographic

Agent showing policy to a couple