Professional services
You’ve worked hard to attain the professional designations that draw clients to your office: years of education and training and building a client base took place long before you hung out that sign with your name on it.
Most professional services businesses depend on a few dedicated partners to keep them running; if you’re one of them, you can’t afford to be diverted from the task of running your business by risks that can often be averted, such as simply preventing employee injuries or preparing for natural disasters that can halt business.
Sample slip, trip and fall prevention program
Sample slip, trip and fall prevention program
Slips and falls are among the most common — and the most costly — injuries in almost any industry. Even the smallest event can become a threat to your business's bottom line. But a comprehensive plan can help prevent many of these incidents and keep your business safer for patrons and employees alike.
Wireless network security
Wireless network security
Almost every business depends on its wireless Internet access; in many cases, it's crucial to keeping the wheels turning, for both your staff and your patrons. The security of that network, then, is a high priority, and one that deserves your attention. Learn the basic components you should be concerned about – and how to help protect them.
Ergonomics Interactive Toolkit
Ergonomics Interactive Toolkit
Any working position requires the right combination of conditions to prevent injury and keep employees on the job. Evaluating the job and finding solutions to prevent ergonomic injuries is easier with this interactive online tool, which can help your business identify ergonomic risks and create a plan to help prevent them.
The risks in the professional services are as varied as the businesses themselves. Hanover Risk Solutions has considered a wide variety of the risks your business faces.
Auto safety
Personal use of company owned/leased vehicles
Sample safety program: non-regulated fleets
For more information, see our auto safety page.
Cyber security
A business guide to preventing, detecting and responding to a phishing attack
Computer security tips for small business
For more information, see our cyber security page.
Employee safety
Flu: reducing the risk of exposure in the workplace
For more information on employee safety, see our workers' compensation page.
Our alliances with providers of risk solutions for our professional services insureds include:
Driver monitoring and training
Driver’s Alert provides Hanover policyholder discounts on online training for driver safety (many courses are also available in Spanish), GPS monitoring, and the popular “How’s My Driving?”
Risk management information
To help develop safety programs, ISO’s Engineering and Safety library includes comprehensive resources to strengthen existing programs or develop and implement safety programs from the ground up.
Background checks and employment screening
Background checks as well as motor vehicle records checks are available at discount prices through IntelliCorp Records, Inc., a subsidiary of ISO.
Business continuity planning
The Insurance Institute for Business and Home Safety (IBHS) Disaster Recovery Planning Tool can help you plan for the worst and get your business up and running when catastrophe strikes.
Sign in to our Risk Solutions Partners for more information.
As a professional business owner you may also find the online course library developed by the Small Business Administration helpful.
Several of our Hanover Risk Solutions Partners also provide education videos and safety training. Sign in to view our Risk Solutions Partners and access information on this discounted—and sometimes free—information.
Electrical safety
Electrical preventive maintenance
This e-learning course gives practical suggestions on how to protect this most vital resource by inspection and maintenance, becoming aware of potential problems before a costly electrical failure stalls your business and destroys property.
Electrical preventive maintenance assessment
Regular maintenance is key to preventing problems in your electrical system. Take this short assessment for insight into what your system needs to maintain its reliability.
Preserving property
Freeze Prevention
Frozen pipes can wreak havoc with everything – ruin stock, machinery and the building itself, and prevent your life and safety protection systems from working properly, putting your business at risk for catastrophic loss of life and property. How do you keep things un-frozen and up and running? This simple eLearning piece can help.
Driver training and fleet safety
The Hanover Driver Safety Advantage
Offers driver safety training courses addressing the challenges most commonly encountered by fleet programs. Hanover policyholders can sign-in or register to take advantage of this program.
Organizational Fleet Safety
Learn the nine steps to creating a safer fleet with this e-learning course.
Employment practices liability
Course I – The Fundamentals
Learn about the hard and soft costs of EPL claims, the types of discrimination, the statutes that protect against different types of discrimination and the most common types of claims.
Course II – Policies & Procedures, The Managers Role
This course will help identify key institutional policies and procedures, list different forms of communications to help employees understand and describe talent management strategies.
Course III – Common Complaints and Prevention Strategies
Learn to identify the most common employment practices that cause employee complaints and understand how to address each of these practices legally and effectively.
Course IV – Addressing a Complaint
Learn the appropriate steps to follow when a harassment or discrimination complaint is filed and understand how to prevent retaliation claims stemming from the complaint process.
The risks in the professional services are as varied as the businesses themselves. Hanover Risk Solutions has considered a wide variety of the risks your business faces.